Get in touch with us
Need some help on your questions? Try our support channels below!
Joybot
Have questions? Let Joy, our 24/7 Chatbot answer it!
  
Click on the icon at the bottom right corner to ask Joy!
 
You can view your account balances or transaction details anytime by typing #viewbalance or #viewtransactions into Joy!

Type #authenticate and login through Joy to enjoy the full suite of available services.

Sign up now by contacting our BusinessCare hotline and enjoy hassle-free authentication to easily access corporate account services!

Click Leave a Message in Joy and we will get back to your request within 3 business days.

Alternatively, click here if you have any queries on Joy!
  
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Speak to a customer service agent
  
BusinessCare is ready to serve you on banking enquiries such as matters on DBS
IDEAL, Change of Mandate, Banker’s Guarantee and more!

Need assistance on loans and trade financing services?

Lines are open from 8:30am to 8:30pm on weekdays
(excluding public holidays)

Singapore: 1800 222 2200
From overseas: +65 6222 2200
  
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Visit us in person
  
Find the DBS SME Location that's closest to you depending on your banking
requirements.

For banking services such as requests for Change of Mandates, application for Banker’s Guarantees, and DBS IDEAL related matters, you may visit our DBS SME Branches during weekdays. Make an appointment by calling BusinessCare before visiting any DBS SME Branch. Click on ‘Speak to a customer service agent’ for our contact details.

For loans and trade financing services, you may walk in to our DBS SME Centres during weekdays, excluding public holidays.

Please refer to the respective pages for more information such as locations, opening hours and any documentary requirements.