What to do if your business was scammed

Last updated: Nov 2024

If you suspect fraud or believe that you have been targeted by a scam, contact us immediately. We have dedicated fraud response resources to assist you effectively.

Call us

Reporting can be done 24/7, ensuring that your business receives timely support.

Call us and select Option 1 to report fraud.

Singapore: 1800 222 2200
Outside Singapore: +65 6222 2200

Email us

Email us and our team will respond to your concerns by the next business day.

Email: [email protected]

Visit a bank branch

If you prefer to report the fraud in person, visit any of our bank branches. You do not need to queue - just speak directly with a branch manager.

Ways to get help
DBS Chat with us

Chat with us

Our chatbot Joy will answer your questions and connect you with our customer support team, BusinessCare.
To start chatting, go to the bottom right corner of the page. Select the chat icon. 
Learn more about it, including the live chat operating hours.


DBS Call us

Call us

Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
Reporting a scam can be done 24/7, at any time.
In Singapore: 1800 222 2200
From overseas: +65 6222 2200


DBS Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.