Sign up for DBS IDEAL training

Last updated: Nov 2024

Sign up

Make the most out of DBS IDEAL, our online banking platform for businesses. We offer live online training sessions where your team can interact with instructors, ask questions, and learn best practices tailored for businesses.

Sign up on the page DBS IDEAL Customer Trainings

The courses are only available to customers based in Singapore. The courses currently offered are: 

  • Making payments and Digital token  
  • Digital Documentary and Open Account Trade  
  • Loan online services 
  • FX Booking with FX Online  
  • Self Admin (Customer Self Administration) and Online Maintenance Form  
Ways to get help
DBS Chat with us

Chat with us

Our chatbot Joy will answer your questions and connect you with our customer support team, BusinessCare.
To start chatting, go to the bottom right corner of the page. Select the chat icon. 
Learn more about it, including the live chat operating hours.


DBS Call us

Call us

Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
Reporting a scam can be done 24/7, at any time.
In Singapore: 1800 222 2200
From overseas: +65 6222 2200


DBS Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.