Update DBS Bank Public Key (for DBS ICE Encryption software)

It’s important that the payment files you share with DBS are protected against unauthorised access. The DBS ICE encryption software, allows you to encrypt files before sending them to DBS. 

DBS ICE encryption software uses encryption keys to encrypt and decrypt files. For the safety and security of your information, the DBS Bank Public key needs to be updated every three years. If not, it will expire. You will not be able to upload and submit files on our business banking platform IDEAL or host-to-host solution IDEAL Connect. You need to update before 17 November 2025.

How to download
  1. Log in to IDEAL
  2. Go to the page bottom, select Resource Center
  3. Select DBS ICE Bank Key Renewal 2025.zip. to extract the files within the zip folder. You will find the new DBS Bank Public key named as DBS2025.pub
How to install
  1. On your desktop, go to the folder that contains the existing ICE software. Make a copy of it and rename it ‘ICE backup’. You may delete it after the current DBS Bank Public key expires in November 2025. 

     
  2. Copy the new DBS Bank Public key DBS2025.pub that you downloaded. 
  3. Go to the existing ICE folder > Keys.  Paste the new DBS Bank Public key in this folder. 
     

    In the existing ICE folder, select the file IDEALConnect-gui.exe. Select Enter to launch the app. 

    Go to the menu at the top and select Options. Select Import DBS Bank Public Key

    Select Browse. Go to the folder keys > DBS2025.pub. Then select Import

    To confirm that you want to import the file, select ‘Yes’. 


    Once successful, select OK. 


    You will see that the .keystore file will have an updated date-time stamp.  


    If you’re using Command Prompt or Command Line

    1. At the command prompt or command line, go to the folder that contains the existing ICE software on your desktop or server.

    2. To import the new DBS Bank Public key, execute command: IDEALConnect –importpubkey <path of new bank key>.

    Example of how the command may look like: 

    Windows OS: IDEALConnect  --importpubkey keys\DBS2025.pub 

    UNIX OS:  ./IDEALConnect  --importpubkey keys/DBS2025.pub 

  4. Once successful, a message “DBS Bank public key imported successfully” will appear.

    Go to Settings > Profile Summary > Encrypt and Decrypt > [Read-Only] Decrypt to verify the new Bank Key has been imported into the keystore. The new Bank key Expiry Date is 20 Aug 2028, 12am (GMT +8).

    You will see that the new DBS Bank Public key expiry date has been updated. 
     

 

Ways to get help
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To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.