| High/Low Balance Alert | |
| Get notified when your account balance crosses set thresholds, allowing you to avoid service fees or optimise surplus funds. |
| eStatement Alert | |
| Get notified when your monthly eStatement is available, this helps to streamline reconciliation and timely year-end reporting. |
| Payment Statuses Alert | |
| Receive real-time payment updates and avoid payment delays to your business partners and respond promptly if issues arise. |
- Log in to DBS IDEAL.
- Go to the top right-hand corner, and select the person icon to access your Profile & Settings.
- Go to Security & Preferences, and select Alerts & Notifications.
- Select the alerts you want to set up.
- To create an alert, select Create personalised alert.
- Select to receive the alerts via IDEAL mobile app alert or email. To have the same alert sent to other coworkers, add their email address.
- Select Submit to create and save alert.
- To manage your alerts, go to the alert and select Show saved alerts. Then select Edit or Delete.
You will not be able to delete mandatory alerts. However, you can edit how you want to receive them.
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Call us
Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
Reporting a scam can be done 24/7, at any time.
In Singapore: 1800 222 2200
From overseas: +65 6222 2200
Locate us
To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.
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