Manage payees / beneficiaries

Last updated: Nov 2024

You can add DBS or other banks' payees easily on IDEAL.  

There are various channels to add a new payee with us. For convenience, it is recommended to use DBS IDEAL on a desktop or laptop.

Depending on your organisation’s policy, this process of adding payees may require additional approvals.

1. Log in to DBS IDEAL.
    
2. Go to the main menu, and select Pay & Transfer.  
    
3. Select Payee / Beneficiaries. 
    
4. Select Create New Payee. 
    
5. Fill in your payee’s details (for example, Payee country, Payee Name and address, Payee Bank details, and Account Number), then select Submit.
   
   If you are making a payment in foreign currencies to another local bank, select Singapore for the Payee country, and then select Other Bank / Wallet provider, followed by Foreign currency / overseas payment.
    
6. Depending on your entitlements, you may need an approver to approve the payee.  
    
7. Once the payee is added, you can initiate a payment to this payee.
   
   Note: You can also add a new payee from the payment initiation screen. 
    

Important information 

• Always check that you entered the correct account number. 
• The payee’s name that you enter only serves as a reference for you. Processing of the payment is based on the account number you provide.
• To comply with the new ISO 20022 CBPR+ (Cross-Border Payments and Reporting) standards, you will be guided to complete the payee address by providing both the Town/City and Country.
   

To edit payee:

1. Log in to DBS IDEAL.
    
2. Go to the main menu, and select Pay & Transfer.
    
3. Select Payee / Beneficiaries.
    
4. From the payee list, select the payee which you would like to edit the details of.
    
5. Select Edit.
    
6. Update your payee’s new details accordingly (such as payee name, payee address, payee bank details, or account number).
    
7. Select Submit to complete edit.
    

To remove payee:

1. Log in to DBS IDEAL.
    
2. Go to the main menu, and select Pay & Transfer.  
    
3. Select Payee / Beneficiaries. 
    
4. Select the payee you want to remove, then select Delete. 
    
5. The payee will be removed immediately.
     

You can upload multiple payees in one step by following below instruction:

1. Log in to DBS IDEAL.
    
2. Go to the main menu, and select Pay & Transfer.
    
3. Select Payee / Beneficiaries.
    
4. Select Browse for files or drag and drop your files directly to upload.
    
5. For instructions on how to upload file templates with instructions, please click here.
    
6. Select Confirm Upload.