electronic collection

Bill payment

Receive and reconcile payments easily

At a Glance
Collect payments quickly and easily from customers who maintain a DBS or POSB account.
simple

Simple

Customers transfer payments easily via Digibank, PayLah! or DBS IDEAL

ease

Ease in reconciliation

You will receive daily reports outlining all receivables

accurate

Accurate

Minimise input error with built-in validation for bill reference

Features & Benefits

Leverage the largest consumer base

We have over 4 million accounts in Singapore

Enjoy greater convenience

Reduce the need for manual payment processing

Benefit from better accuracy

Built-in validation allows for accurate capturing of bill reference input

24/7 banking

Customers can transfer payments 24/7 via Digibank iBanking and mBanking, and DBS Paylah! for personal accounts, or DBS IDEAL for corporate

How to Apply

Please contact us at:

  • 1800 222 2200 (if you are in Singapore)
  • +65 6222 2200 (if overseas)

Not a DBS SME Banking customer?
Apply online now. Enjoy free DBS IDEAL access and fee waivers. T&Cs apply.

Download PDF
Bill Payment Factsheet
FAQs
How will my customer’s reference number be validated?

We can do a simple format check by validating the number of characters. If your customer’s reference number is in algorithm, we will check each digit. This can help to detect input errors by your customers.

Can I set a payment amount for my customers?

Yes, you can decide on your preferred minimum and/or maximum limit.

When will I receive my funds?

You will receive your funds the next working day if your customers make payment by 11.30pm (daily) and by 8.30pm on the last working day of the month.

Client Testimonial

“DBS’ bill payment system allows us to deliver a high level of customer satisfaction.”

Ms Cindy Soh, Head of Finance Asia, CMC Markets Singapore Pte Ltd

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