DBS Banking Hotline – Contact Personal Banking Support

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Quick Links for Self-Service

Report Unsolicited Call/SMS Guide to your Digital Token

Accounts

Check Recent Transactions Request Account Statement

Check Account Balance Update Personal Particulars

Cards & Loans

Request for a Fee Waiver Card Replacement

Check Credit Card Transaction Details Manage your Home Loan

Searching for other services? View the full list of digital banking self-services that are available 24/7 here.

Popular InquiriesLooking for quick and easy answers to your questions? Check out our Help & Support articles. Our articles have helped many customers find solutions to popular inquiries, such as:

Supplementary Retirement Scheme (SRS), contribute before 31st December to be eligible for tax relief.

Transaction Details, check recent transactions or view e-statements for transactions longer than 6 months

Receive payments from overseas, international wire transfer details to provide to the sending party

Home Loans, reprice your existing home loan

Account Operations: Simplifying Account Opening (Application Process / Documents Required) and Account Closure

Message Us

Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us.

Share your banking enquiry or feedback via digibot simply by following the steps below:

Click the "Message Us" button below
Look out for the chat window that will open on your screen after you select any of the Message Us Options
Select "Proceed to Authentication" for us to address your account-related enquiries in our reply.
Otherwise, you can also select "Leave My Details" for general enquiries. (This option will not allow us to address your account-related information.)

Message Us Complaint

For feedback regarding financial advisory services relating to investment and/or life insurance products, you may email to faafeedback@dbs.com. If this involves any mis-selling or misrepresentation of the product, an independent unit that is not directly involved in providing any financial advisory services will contact you to gather more information to facilitate the investigation.

Learn more about how we will address your concerns.

Call Us


Personal Banking
Personal Banking - DBS Phone Banking & General Enquiries (24/7) 12:00am to 8:00am - Emergency Services only Need help with your Banking Enquiries? Check out our Digital Services.	1800 111 1111
	(65) 6327 2265 from overseas
POSB Phone Banking and General Enquiries (24/7) 12:00am to 8:00am - Emergency Services only Need help with your Banking Enquiries? Check out our Digital Services.	1800 339 6666
	(65) 6339 6666 from overseas
DBS Wealth Management Phone Banking and General Enquiries Need help with your Banking Enquiries? Check out our Digital Services.	1800 221 1111
	(65) 6221 1111 from overseas
24-Hour Fraud, Scam and Lost Cards Reporting	1800 339 6963
24-Hour Fraud, Scam and Lost Cards Reporting	(65) 6339 6963 from overseas
Housing, Car & Renovation Monday to Friday, 9:00am - 5:30pm Saturday excluding Public Holidays, 9:00am - 12:30pm Need help with your Housing or Car Loan Enquiries? Check out our digibot services for Housing Loan and Car Loan.	6333 0033
	(65) 6333 0033 from overseas
DBS Collection Hotline Monday to Friday, 9:00am – 5:00pm excluding Public Holidays	(65) 6227 6864 / (65) 6372 6840 (including overseas)
Corporate Banking / SME Banking
DBS Corporate / SME Banking – Phone Banking & General Enquiries Monday to Friday excluding Public Holidays, 8:30am - 8:30pm	1800 222 2200
	(65) 6222 2200 from overseas

Visit Us

Click here to locate our branches and their operation hours.

Report Fraud / Scam / Lost Cards


24-Hour Fraud, Scam and Lost Cards Reporting	1800 339 6963
24-Hour Fraud, Scam and Lost Cards Reporting	(65) 6339 6963 from overseas

Alternatively, try out our digital optionsYour Guide to Submit Card Transaction Dispute
Here is what you should do when you find an unauthorised card transaction on your DBS/POSB card statement. Learn more.Suspect you’re a victim of scam?
Find out what you should do next when you suspect you’re a victim of an alleged scam or fraud attempt. Learn more.Lost or Stolen Card?
If your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly. Learn more.

Use Our Digital Services