Features & Benefits

Protect your loved ones and belongings with HomeShield, a comprehensive home content insurance plan underwritten by MSIG Insurance. HomeShield provides coverage for your furniture, valuables, renovations and personal liability against incidents that are out of your control (such as fires, burglaries and floods).

  • Get up to S$320,000* coverage against loss of or damage to home contents and renovation
  • Receive reimbursement of up to S$32,000* for alternative accommodation or loss of rent
  • Get up to S$1,000,000 worldwide personal liability cover for entire household
  • Get a 25% premium refund (excluding GST) if there is no claim

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* Applicable to Ultimate Plan


Sum Insured


Classic Plan

Premium Plan

Ultimate Plan


Loss of or damage to Renovations

Up to S$90,000

Up to S$130,000

Up to S$190,000

Loss of or damage to Contents

Up to S$40,000

Up to S$100,000

Up to S$130,000

Covers physical loss of or damages to the Renovations and Contents caused by:

  • Fire, Lightning or Explosion
  • Hurricane, Cyclone, Typhoon, Windstorm, Flood (Excess: S$100)
  • Bursting/overflowing of water tanks or pipes (Excess: S$100)
  • Earthquake
  • Aircraft
  • Impact damage by road vehicle
  • Riot, strikes
  • Malicious damage
  • Theft by violent & forcible entry


Alternative Accommodation/Loss of Rent
- Cost of alternative accommodation or loss of rent while your home remains uninhabitable

Up to S$13,000

Up to S$23,000

Up to S$32,000

Removal of Debris
- Cost incurred for the removal of debris following damages

Up to S$2,500

Cost of Temporary Protection
- Cost incurred for temporary boarding up to safeguard your home and contents pending repair and/ or replacement

Up to S$2,500

Emergency Cash Allowance
- Purchase of essential personal effects if your home becomes uninhabitable for at least 5 days

Up to S$500

Emergency Replacement of Personal Computer
- Advance payment of claims following loss of personal computer subject to MSIG Insurance's appointed assessor's certification

Up to S$3,000

Replacement of Locks and Keys
- Cost of replacing locks and keys to the external door if the keys are stolen

Up to S$500

Contents Temporarily Removed
- Covers contents temporarily removed from your home for up to 14 days

Limit per article – S$500;
Up to S$5,000 in the aggregate

Accidental Death of Domestic Pet (Cat or Dog)

Up to S$500

Loss of Money
- Loss of money due to forcible entry to your home

Up to S$1,000

Accidental Breakage of Fixed Mirrors and Fixed Glass

Up to S$500

Deterioration of Frozen food
- Cost of replacing deteriorated food in the deep freezer section of your refrigerator

Up to S$500

Automatic Reinstatement of Sum Insured Subject to Additional Premium


Worldwide Personal Legal Liability
- Covers you and your household members permanently living with you if held legally liable to pay compensation to third parties for bodily injury or property damage

Up to S$1,000,000

Personal Legal Liability as a Tenant

Up to S$500,000;
Excess of S$100 for each and every claim

Accidental Death Cover for You and Family

Insured/Spouse – S$10,000 each;
Child – S$5,000 each

24-hr Emergency Home Assist


No Claim Refund

25% refund of annual premium paid (excluding GST)

We will not pay

  • more than 30% of the Contents Sum Insured in respect of Valuables. “Valuables” means jewellery, watches, furs, curios, works of art, antiques, stamps or coins collections and other collectable property, manuscripts, medals, items of gold, silver or other precious metals or precious stones.
  • more than 5% of the Contents Sum Insured for any one article except furniture, PCs, audio & video equipment, pianos or organs.
  • for loss of or damage to the renovations and contents while your home is unoccupied for more than 60 consecutive days.


You can choose from three plan types, all at an affordable premium that starts from as low as S$119.88 per annum.


Classic Plan

Premium Plan

Ultimate Plan

Annual Premium* S$119.88 S$222.60 S$291.00

* Premium is inclusive of 7% GST. Premium will be adjusted accordingly if the GST rate changes.

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HomeShield FAQ

Mortgage fire policies generally provide coverage for the building structure only. Loss of or damage to your contents and renovations may not be covered.

Yes. As a tenant, the policy will provide coverage for your contents and personal belongings owned by you and your family living with you.

It provides coverage against physical loss of or damage to the improvements and additions in the form of fixtures and fittings which you have made to your home. Fixtures and fittings include flooring, built-in wardrobes and air-conditioners, but does not include any part of the Building.

No. Simply choose the plan with the Sum Insured that represents the full value (as new) of your renovations and contents.

Simply update MSIG Insurance with your new home address and ensure the Sum Insured on your current plan is adequate.

As long as you stay claim-free, you will enjoy a refund of 25% of the paid annual premium (excluding GST) in that policy year. If you make a claim, the No Claim Refund will not apply for that policy year but will resume in the following policy year if you stay claim-free in the following year.

An Excess is the first amount of any claim you have to bear. For example, if your claim for home contents damaged is S$3,000, and your excess is S$100, you will need to pay the first S$100 and the balance of S$2,900 can be claimed from MSIG Insurance.

Please notify MSIG Insurance in writing of any event giving rise or likely to give rise to a claim under the Policy as soon as possible or within 30 days of the happening of such event. You will need to complete a claim form and provide at your expense, information, evidence or supporting documents e.g. receipts or reports which MSIG Insurance may require to assess your claim.

Please contact MSIG Insurance Customer Centre at 6827 7607 (Mon – Fri, 8.45am – 5.30pm) or email your questions to banca_d@sg.msig-asia.com


About Online Application FAQ

We accept payment via MasterCard/ VISA/ AMEX credit or via direct debit. Please disable the pop-up blocker for the transaction to go through smoothly.

The credit card deduction will be displayed in the cardholder’s credit card statement as “MSIG Insurance”.

You will receive an email and SMS acknowledgement once your payment and transaction is successfully processed

You will receive your HomeShield policy document via your email once your application is successful. You may also download a copy of the specimen Policy terms and conditions here.

You may contact MSIG Insurance customer service hotline at 6827 7607 (Mon – Fri, 8.45am – 5.30pm).

You may send via e-mail, detailing your technical problems, to info@nets.com.sg or call NETS Call Centre at 6274 1212 during office hours.

To enable us to serve you better, please provide the following information:

  • Date and time when error occurred
  • The error message(s) or describe the screen you encountered
  • Your Credit Card type
  • The Operating System (Windows, Macintosh, Unix) you are using
  • Browser (Microsoft Internet Explorer, Netscape Navigator)
  • Your contact number during office hours

Contact Us

Need help with your insurance?

  • Call MSIG Hotline at 6827 7607 (Monday to Friday, 8.45am to 5.30pm)
  • Click here to send us your HomeShield enquiry.

Please refer to the policy wordings for the full details of the terms, conditions and exclusions of this insurance.

Click here for Terms and Conditions Governing Purchase of Insurance Products from MSIG Insurance via the DBS website.


HomeShield is underwritten by MSIG Insurance (Singapore) Pte. Ltd. ("MSIG Insurance") and distributed by DBS Bank Ltd ("DBS"). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exceptions of this insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by MSIG Insurance.

You have a free look period of 14 business days after the date you receive the Policy. If you decide to cancel the Policy within these 14 days, please inform MSIG Insurance in writing and they will cancel the Policy from its start date and refund in full premium paid provided no claim has arisen.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (“SDIC”). For more information on the scheme, please visit the General Insurance Association or SDIC websites.