Features & Benefits

Let BBM Travel Insurance, underwritten by MSIG Insurance, take you on a worry-free getaway when you travel to Batam, Bintan or Malaysia (BBM). Enjoy these benefits:

  • Premiums as low as S$10 a trip*
  • Cover yourself and your family# or up to 5 travel companions
  • Easy application and instant approval

*Maximum length for any one trip is 31 consecutive days from the departure date.

#Family comprises the Insured, his/her legal spouse and any number of their legal Child(ren) who are travelling together on a Journey.


CoverLimit of Benefits Payable

Personal Accident & Medical Related Benefits

Section 1 - Personal Accident (with Passive War Extension)

Each Adult Insured Person aged up to 69 years S$50,000
Each Adult Insured Person aged 70 years & above S$25,000
Each Child Insured Person S$10,000
Total limit for Family Cover S$150,000

Section 2 - Medical Expenses Incurred Overseas

Each Adult Insured Person aged up to 69 years S$20,000
Each Adult Insured Person aged 70 years & above S$10,000
Each Child Insured Person S$4,000
Total limit for Family Cover S$50,000

Section 3 - Medical Expenses Incurred in Singapore

Each Adult Insured Person aged up to 69 years S$200
Each Adult Insured Person aged 70 years & above S$200
Each Child Insured Person S$200
Total limit for Family Cover S$1,000

Section 4 - Emergency Dental Treatment Due to Accident

Each Insured Person S$500

Section 5 - Traditional Chinese Medicine Treatment

Each Insured Person in respect of TCM visit per day S$20 per visit,
Max S$200

Overseas Assist Benefits

Section 6 - Emergency Medical Evacuation

Maximum limit S$50,000

Section 7 - Medical & Travel Assistance Services

Provided on referral and/or arrangement basis Available

Section 8 - Repatriation After Medical Evacuation

Each Insured Person S$5,000

Section 9 - Repatriation of Mortal Remains

Each Insured Person S$5,000

Travel Inconvenience Cover

Section 10 - Personal Liability

Maximum limit S$250,000

Section 11 - Travel Delay

Each Insured Person S$120 / 6 hrs
Max S$480

Section 12 - Delay Due to Hijack

Each Insured Person for every full 6 hours of delay S$250 / 6 hrs
Max S$750

Section 13 - Loss of Travel Document

Each Insured Person S$500

Section 14 - Baggage Including Laptop Computer & Mobile Device

Each Insured Person
(Subject to per article limit S$500 and Laptop limit S$1,000 )

Section 15 - Delayed Baggage

Each Insured Person S$100 / 6 hrs
Max S$300

Section 16 - Personal Money

Each Insured Person S$100

Section 17 - Automatic Extension of Period of Insurance

14 days if due to delay by Public Transport Yes
30 days if due to Insured Person's injury or illness Yes

Section 18 - Terrorism Cover

Each Adult Insured Person aged up to 69 years S$50,000
Each Adult Insured Person aged 70 years & above S$25,000
Each Child Insured Person S$10,000
Total limit for Family Cover S$150,000

There is limit of amount payable applicable under specified sections. Please refer to the policy wordings for the full details of the terms, conditions and exclusions of this insurance.

Important Note:

  1. Individual Cover: Provides coverage for one Insured Person travelling on a journey.
  2. Family Cover: Provides coverage for Insured, his/her legal spouse and any number of their legal child(ren) who are travelling as a family.
  3. Group Cover: Provides coverage for up to 6 individuals (including yourself) travelling on a single return trip as a group.


Premiums as low as S$10 a trip.

Single Trip - Individual CoverPremium per Insured Person
1 - 5 days S$10.00
Each subsequent day S$2.50
Single Trip - Family CoverPremium per Family
1 - 5 days S$22.00
Each subsequent day S$5.00

BBM Travel Insurance Plan FAQs

BBM Travel Insurance is a travel insurance plan designed to cover a single return trip to Batam, Bintan or Malaysia ("BBM"). The underwriter for this plan is MSIG Insurance (Singapore) Pte. Ltd.

It provides comprehensive travel insurance cover at a low-price, ideal for travellers going to Batam, Bintan or Malaysia.

Singaporeans, Singapore Permanent Residents and foreigners aged 18 years and above and residing in Singapore can buy this insurance. Foreigners should also be holding either an employment pass, work permit, dependent’s pass or long term visit pass to be eligible.

The insurance covers a round trip commencing from and returning to Singapore within the Period of Insurance.

  1. Individual Cover - Provides coverage for one Insured Person travelling on a journey.
  2. Family Cover - Provides coverage for Insured, his/her legal spouse and any number of their legal child(ren) who are travelling as a family.
  3. Group Cover - Provides coverage for a group with up to 6 individuals (including yourself) on a single return trip journey as a group.

“Child” means the Insured’s legal Child who is aged above 1 month old and below 18 years.

In the case of Family Cover, the Child's age is extended up to 23 years old if the Child is unmarried, unemployed and studying full time in a recognised institution of higher learning at the start of any Journey. The benefits payable will be subject to the limit for "Insured Child".

Yes, you can be the applicant of your Child’s BBM Travel Insurance policy and insure your Child only.

For Children under the age of 12 years, a parent or Adult guardian must accompany the Child during the Journey.

Yes, BBM Travel Insurance provides cover for both leisure and business. However, certain professions are excluded, such as persons engaging in military service or operations, manual work, offshore work, mining, aerial photography, flying or other aerial activities (except travelling as a fare paying passenger on a commercial airline). Please refer to the Policy for full details of Exclusions.

There is no age limit for application. However, if you are aged 70 years old and above, you will enjoy lower coverage on certain benefits. Please refer to the Policy for details of coverage.

Yes, you may buy BBM Travel Insurance so long as you have not crossed the immigration and customs, and provided at the time of applying the insurance, you are not aware of any circumstances which are likely to lead to a claim.

Yes, travel must commence no later than 90 days from the date of application for BBM Travel Insurance.

Yes, these leisure sports are covered. However, hazardous activities such as rafting or canoeing involving white water rapids, bungee jumping, jet skiing, underwater activities involving artificial breathing apparatus, ski racing, backcountry skiing or off-piste skiing, ski jumping and the use of bobsleigh or skeleton, hunting, pot-holing, mountaineering or rock climbing that requires the use of ropes or guides, are excluded. Please refer to the Policy for full details of the Exclusions.

A Single Return Trip Policy covers the entire return trip (not exceeding 31 consecutive days) from the time during the Period of Insurance that the Insured Person leaves his/her Home or workplace in Singapore for the sole purpose of commencing a trip abroad to three (3) hours after the Insured Person arrives back in Singapore or on the expiry date of the Period of Insurance shown in the Schedule, whichever is sooner.

There is no Annual Plan for BBM Travel Insurance. If you travel frequently, you may wish to buy TravellerShield Annual Policy for attractive savings and convenience as you will be automatically covered for all your trips taken during the Period of Insurance. You can make unlimited number of trips during the Period of Insurance, provided each trip does not exceed 90 consecutive days from the departure date. The underwriter for TravellerShield is also MSIG Insurance (Singapore) Pte. Ltd. Please click here for more details.

Please contact MSIG Insurance:

Email:        banca_d@sg.msig-asia.com
Fax:           +65 6827 7805
Helpline:  +65 6827 7607
                  (Business Hours: 8.45am to 5.30pm, Monday to Friday)
                 +65 6323 8288
                 (Only for emergency assistance outside Business Hours)

Before trip commences
You can only change the commencement date if you notify MSIG Insurance prior to the commencement of your trip or Period of Insurance, whichever is the sooner.

While overseas
Only trip extension is permissible once the trip commences. It is permitted midway during travel and within the period of insurance provided there are no known circumstances or events likely to lead to claim, subject to a minimum additional premium of S$10.

You should quote your full name and NRIC/Passport No. for identification. Please ensure you receive a confirmation from MSIG Insurance for the changes and pay the additional premium, if applicable. There will be no refund of premium for any changes.

You may cancel the policy at any time prior to commencement of the Period of Insurance by giving written notice of cancellation and MSIG Insurance will retain a minimum premium of S$50. No refund will be given if the policy has commenced or if a claim is made.


About Online Application FAQ

We accept payment via MasterCard/ VISA/ AMEX credit card and DBS PayLah! mobile wallet.

For payment using credit cards, please disable the pop-up blocker for the transaction to go through smoothly.

For payment using DBS Paylah!, please ensure that DBS Paylah! app is installed in your smartphone with a registered wallet account.

The credit card deduction will be displayed in the cardholder’s credit card statement as “MSIG Insurance”.

DBS PayLah! is a personal mobile wallet which allows users to perform funds transfer via a mobile number. It is available to both DBS/POSB and non-DBS/POSB customers. To find out more about DBS PayLah!, click here.

  1. Select DBS Paylah! payment option at BBM Travel Insurance’s Payment Details section and on the TeleMoney Electronic Payments Page.
  2. Input your DBS PayLah! mobile number when prompted and click “Confirm”. You will be directed to your DBS PayLah! app for login.
  3. Once logged in, verify your payment details on the Review Payment Page and tap on “Pay Now”. Click on “Done” to complete the payment on the Payment Complete screen.
  4. The TeleMoney Electronic Payments Page will state that “Your Transaction is successful”. Click on “OK” to continue.
  5. You will be directed to an Acknowledgement Page showing your BBM Travel Insurance application details. At the same time, an SMS confirmation will be sent to your mobile number.

You will have to top up your DBS Paylah! wallet using your DBS PayLah! app before proceeding with payment. To find out how to do so, click here.

There is no administrative fee for paying your travel insurance premium using DBS PayLah!.

You will receive an email and SMS acknowledgement once your payment and transaction is successfully processed.

You will receive your BBM Travel Insurance policy document via your email once your application has been successfully processed. You may also download a copy of the specimen Policy terms and conditions here.

You may send via e-mail, detailing your technical problems, to info@nets.com.sg or call NETS Call Centre at 6274 1212 during office hours.

To enable us to serve you better, please provide the following information:

  • Date and time when error occurred
  • The error message(s) or describe the screen you encountered
  • Your Credit Card type
  • The Operating System (Windows, Macintosh, Unix) you are using
  • Browser (Microsoft Internet Explorer, Netscape Navigator)
  • Your contact number during office hours

Contact Us

Need help with your insurance?

  • Call MSIG Hotline at 6827 7607 (Monday to Friday, 8.45am to 5.30pm)
  • Click here to send us your BBM Travel Insurance enquiry.

Click here for full Terms and Conditions Governing Purchase of Insurance Products from MSIG Insurance via the DBS website.


BBM Travel Insurance is underwritten by MSIG Insurance (Singapore) Pte. Ltd. (“MSIG Insurance”) and is distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exceptions of this insurance are provided in the Policy and will be sent to you upon acceptance of your application by MSIG Insurance.

This Policy is protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). For more information on the scheme, please visit the General Insurance Association or SDIC websites.