Lost or Stolen Card
If your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly.
Part of: Guides > Go Travel with DBS, Digital Services
Important information
- With rampant scams and fraud attempts taking place around the world, find out how you can prevent yourself from becoming a victim. Learn More.
- To get assistance on Lost Cards and Fraud Reporting, contact us at 1800 339 6963 or (65) 6339 6963 from overseas.
- Authentication can be done using your digibank User ID & PIN or, any of your ATM/Debit or Credit Card & PIN.
How to block and replace your Lost or Stolen Card
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More information
- Lost/Stolen Card Liability is limited to S$100 only if
- you have immediately notified us of the loss, theft or unauthorised disclosure;
- you assist us in the recovery of the unauthorised charges incurred;
- you furnish us with a police report accompanied by written confirmation of the loss, theft or unauthorised disclosure and any other information that we may require; and
- we are satisfied that such loss, theft or unauthorised disclosure is not due to your negligence or default.
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