Get refund for EZ-Link/NETS FlashPay cards

Get a refund or transfer of value for your EZ-Link/NETS FlashPay cards at any TransitLink Ticket Office.

EZ-Link
Card is on Auto Top Up Facility (ATU)
  • Visit any TransitLink Ticket Office for refund.
  • Refund will take 21 days, via transfer to another EZ-Link card or to a DBS/POSB bank account.

Card is not on Auto Top Up Facility (ATU)
  • Immediate refund at any TransitLink Ticket Office if the refund amount is less than $100.
  • For refund amount of $100 and above, refund will take 21 days, via transfer to another EZ-Link card or to a DBS/POSB bank account.

NETS FlashPay
Card is on Auto Top Up Facility (ATU)
  • Visit any TransitLink Ticket Office or NETS Customer Service Centre for refund.
  • Refund amount will be credited into your bank account within 14 working days.

Card is not on Auto Top Up Facility (ATU)
  • Immediate refund at any DBS/POSB ATM, under "More Services".
  • Find the nearest ATM using our Locator.

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