Authenticating your Online 3D-Secure Transactions

Authenticating eCommerce payments at 3D-Secure merchants is simple and secure. Instead of an SMS OTP, you will receive a push notification to complete the authentication via your DBS Digital Token.

Banking Part of: Guides > Go Shopping with DBS, Your Guide to Card Security

Important information

  • Please enable push notification for digibank app on your mobile phone and ensure stable network connectivity to receive push notifications for authentication.
    • For IOS Devices: Access Settings > Select Notifications > digibank/iWealth app > Turn on Notifications
    • For Android devices: Access Settings > Select Apps & Notifications > Notifications > App Notifications > digibank/iWealth app > Turn on Notifications

How to authenticate your online transactions

Push Notification via Digital Token
Authenticate via Digital Token

4 steps to authenticate your transaction
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Click on Authenticate Now to receive a push notification to your mobile device.
Tap on the Push Notification you received to launch your digibank Mobile app.
Tap on Approve to confirm your transaction.
Once the transaction has been authenticated, you will receive a confirmation of your payment.
Authenticate via Digital Token

4 steps to authenticate your transaction
Click on numbers to view screens.
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Click on Authenticate Now to receive a push notification to your mobile device.
Tap on the Push Notification you received to launch your digibank Mobile app.
Tap on Approve to confirm your transaction.
Once the transaction has been authenticated, you will receive a confirmation of your payment.
Note: If you did not receive the push notification, you may launch your digibank Mobile app manually, and tap on Digital Token. Refer to the instructions below.
One-Time-Password (OTP) via Digital Token
Authenticate via Digital Token OTP

4 steps to authenticate your transaction
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Alternatively, you may click on Enter OTP manually to generate an OTP using your Digital Token.
Launch your digibank Mobile app, then tap on Digital Token to generate an OTP.
Key in the OTP and tap on Submit.
Once the transaction has been authenticated, you will receive a confirmation of your payment.
Authenticate via Digital Token OTP

4 steps to authenticate your transaction
Click on numbers to view screens.
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Alternatively, you may click on Enter OTP manually to generate an OTP using your Digital Token.
Launch your digibank Mobile app, then tap on Digital Token to generate an OTP.
Key in the OTP and tap on Submit.
Once the transaction has been authenticated, you will receive a confirmation of your payment.
One-Time-Password (OTP) via SMS
Authenticate via SMS OTP

3 steps to authenticate your transaction
Click on the numbers to view screens.
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Click on Send SMS OTP to trigger a SMS OTP to your bank registered mobile number.
Key in the OTP and tap on Submit.
Once the transaction has been authenticated, you will receive a confirmation of your payment.
Authenticate via SMS OTP

3 steps to authenticate your transaction
Click on numbers to view screens.
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2
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Click on Send SMS OTP to trigger a SMS OTP to your bank registered mobile number.
Key in the OTP and tap on Submit.
Once the transaction has been authenticated, you will receive a confirmation of your payment.

More information

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