Update Personal Details

Update your Personal Details, Signature Records or Passport Number (for foreigners) if you have recently changed it.

Part of: Guides > Your Guide to digibank

How to update your Personal Details

There are various channels which you may update your personal details such as occupation, job title, name of employer with us. The most convenient method would be via digibank mobile.

digibank Mobile
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Step 1
Log in to digibank Mobile and tap More on the bottom navigation bar.
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Step 2
Scroll down to Your Profile, tap on Update Contact Details and select Personal & Contact Details.
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Step 3
Tap on CHANGE under Personal Particulars section.
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Step 4
Update your personal particulars and tap on SAVE.
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Step 5
Review your changes and tap on CONFIRM to update your personal particulars.
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Step 1
Log in to digibank Online with your User ID & PIN.
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Step 2
Complete the Authentication Process.
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Step 3
Under at the top and select Update Personal and Contact Details.
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Step 4
Update your Personal Particulars and click Next.
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Step 5
Verify the details and click Submit.
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Step 6
Complete the Authentication Process.
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Step 7
Your Update Personal and Contact details request has been Submitted.


How to Update Signature

If you have changed your signature or realized that your signature differs from your previous records, you may visit one of our DBS or POSB Branches to do an immediate update. Customers who have been previously using thumbprint verification can also update to Signature based verification as well.
Transactions which requires Signature verification:
  • Cheque Issuance
  • Credit/Debit Card Transaction
  • GIRO Application
  • New Account Opening (Includes Credit/Debit Card Applications)
Note: It is important to ensure that your signature is updated in order to proceed with various signature verification to authenticate our customers and to safeguard your transactions.




How to Update Passport Number

For foreigners who have renewed their Passports or have been converted to Permanent Residents, you may visit one of our DBS or POSB Branches to do an immediate update.

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