What are the fees and charges?

Our relationship managers will provide a competitive quote based on your business.

How soon can I get my payment after the settlement?

Nett amount will be credited to your designated DBS Business Account the next working day.

Who can I contact if I experience payment related issues?

Email us at merchantpayment@dbs.com within 7 calendar days.

What is 3D Secure programme?

DBS will enrol you for this programme when you accept credit card payments on your website. This protects you from chargeback relating to fraud and unauthorised transactions.

Which are the Payment Gateways that DBS Credit Card support?

We support certified payment gateways, including MasterCard Payment Gateway Services (MPGS) and eNETS.

What are the online payment services provided by DBS and Payment Gateways?

We offer the following range of services: 3D Secure Instalment Payment Plan URL Payment Link Tokenisation Recurring Payments Virtual Payment Terminal (Online MOTO) PayLah! Online Checkout Multi-Currency Conversion (up to 21 currencies)

How do I integrate with the Payment Gateways and DBS?

DBS or Payment Gateways will provide API specifications to merchant.

Website Credit Card Acceptance for E-commerce Businesses

Credit Card Acceptance & PayLah! Online Checkout for eCommerce Businesses

One-stop payment solution for all your business needs

Credit Card Acceptance & PayLah! Online Checkout for eCommerce Businesses

One-stop payment solution for all your business needs

At a Glance

Make payment seamless for your customer with our wide range of payment modes and gain access to exclusive DBS products: PayLah! Online Checkout (payment tokenization) & Online Instalment Payment Plan (IPP)

Comprehensive

Omni payment acceptance channels and services

Ease of integration

DBS PayLah! and Payment Gateways API specifications will be provided with readily support available

Exclusivity

Let your customers transact via PayLah!. What’s more, enjoy faster payment process with PayLah! Express Checkout (payment tokenisation)

Features & Benefits

Faster to market

Increase your speed-to-market. Your relationship manager will assist you with account application.

Easy to implement

Payment Page
A secure, hosted payment page solution with various certified payment service providers.

Tokenisation
Converts customer’s credit card details into “unique token ID” which enhances the security level for your customers.

Boost sales through varied payment options

Recurring payment
URL Payment Link
Virtual Payment Terminal (Online MOTO)
DBS Online Interest-free Instalment Payment Plan
Multi-Currency Conversion
PayLah! Online Checkout

Secure transactions

Additional layer of security with 3-D Secure credit card authentication such as Verified by Visa (VbV), MasterCard SecureCode, JCB JSecure & UPI UPOP

Eligibility

Business entity incorporated in Singapore with ACRA
DBS Business Account with IDEAL access
Security collateral may be required

How to Apply

or call us at 1800 222 2200

Standard Merchant Acquisition Conditions apply.

Existing Merchant

For merchant account maintenance

You can login to IDEAL > Merchant Services > Request for Updates to submit a request online. Upon submission of the request, we will require 5 working days to process your request. Do note the request is to be approved by Bank Mandate / Authorised signatory as per Board Resolution.

FAQs

	What are the fees and charges?
	Our relationship managers will provide a competitive quote based on your business.

	How soon can I get my payment after the settlement?
	Nett amount will be credited to your designated DBS Business Account the next working day.

	Who can I contact if I experience payment related issues?
	Email us within 7 calendar days.

	What is 3D Secure programme?
	DBS will enrol you for this programme when you accept credit card payments on your website. This protects you from chargeback relating to fraud and unauthorised transactions.

	Which are the Payment Gateways that DBS Credit Card support?
	We support certified payment gateways, including MasterCard Payment Gateway Services (MPGS) and eNETS.

	What are the online payment services provided by DBS and Payment Gateways?
	We offer the following range of services: 3D Secure Instalment Payment Plan URL Payment Link Tokenisation Recurring Payments Virtual Payment Terminal (Online MOTO) PayLah! Online Checkout Multi-Currency Conversion (up to 21 currencies)