Credit Card Acceptance

Credit Card Acceptance for Retail Businesses

Accept major credit and debit cards with our all-in-one terminal

Provide your customers with greater convenience while reducing the risk and cost of handling cash with DBS Credit Card Acceptance services designed specifically for retail businesses. We offer a choice of Internet-based and dial-up terminals that can process a wide range of credit and debit cards including Visa, MasterCard, JCB, and CUP securely and on a real-time basis. You can also process multiple currencies, thereby enabling your customers to pay in their home currency at the time of purchase.

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Why choose DBS Credit Card Acceptance for Retail Businesses?

Reduce the hassle of engaging multiple acquirers with our all-in-one terminal that can facilitate Visa, MasterCard, JCB, and CUP payments
Leverage new payment methods such as Paypass, Paywave, NFC payment and mRewards as a result of our unrelenting focus on technology and innovation
Enjoy speed-to-market and ease of setup with our dedicated relationship managers and support team
Access our 24/7 authorisation hotline for immediate support
Minimise the risk associated with handling cash
Offer DBS, POSB, Visa and MasterCard credit card holders the option to pay in interest-free monthly instalments

FAQs

How soon will I receive my payments?

If you have a DBS Business Account, the funds will be credited within T + 1 (where T is the day of transaction). The funds will be credited within T + 3 if you do not have a DBS Business Account. This is applicable for Visa, MasterCard, JCB and UnionPay transactions, whereby DBS is the acquirer. Upon settlement, the NETT Amount will be credited to your designated DBS Business Account.

Who do I call if I experience payment issues?

Simply call our Merchant Payment Hotline from 9am to 5pm at 1800 834 1852 or email us at retailmerchant@dbs.com.

Do I need to keep signed charge slips?

Yes, you are required to keep signed charge slips for at least 18 months.

As a merchant, can I pass on the surcharge costs and/or impose a minimum spend on consumers who want to pay with a credit card?

In accordance with applicable regulations set by the respective governing bodies, merchants are not allowed to impose any minimum spend and/or pass on the surcharge to consumers who want to pay with their credit card.

Can DBS support wired and wireless terminals?

Yes, we can support both; however charges vary depending on the type of terminals.

How do I apply?

Please click here to apply. Alternatively, call us at our Merchant Payment Hotline from 9am to 5pm at 1800 834 1852.

Want to open a DBS Corporate Account as well? Enjoy IDEAL™ (corporate internet banking) set-up and monthly fee waivers* by starting your Online Business Account application. This service is available to Sole Proprietorships, Partnerships, Limited Liability Partnerships and Private/Limited Companies.

*Terms and Conditions apply

Standard Merchant Acquisition Conditions apply

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