What is the cost of using DBS MAX collection solutions?

With DBS MAX App, there is no set up fee. Simply download the app and start collecting instantly at low MDR of 0.25% on total amount collected per month. For Cards and PayLah! acceptance, please reach out to us for more information. For DBS MAX API solution, a one time set-up fee applies, with a MDR of 0.50% thereafter on total amount collected per month.

How can I sign up to MAX Portal?

You will need to open a DBS Corporate Account and then at the same time apply for DBS IDEAL. You will automatically have access to MAX Portal.

I am an existing DBS Customer, how can I access MAX Portal?

If you are an existing IDEAL Transact user, MAX Portal will be automatically availed to you. Otherwise you may submit your request via File Exchange Centre in DBS IDEAL for IDEAL Transact access.

What are the functions I can perform on MAX Portal?

MAX Portal empowers you to manage and grow your merchant acquiring business in single platform. In our very first release, it provides you with dashboard and analytics capabilities, transaction level details and reporting across all collection methods, application for new collection methods, performing online refund and several other administrative functions.

What is the cost of MAX Portal?

Access to the portal is free for all DBS merchants. Fees are applicable to the payment service that you subscribed to. You will be able to view the charges before completing the sign-up process.

Cashless Collection Solutions with DBS MAX

MAX your business

Tap-to-Phone on DBS MAX App:
Now accepting Card Payments

MAX your business

Tap-to-Phone on DBS MAX App:
Now accepting Card Payments

At a Glance

DBS MAX is the end-to-end cashless collections solution that’s designed to help your business grow, and grow with your business.

Enjoy seamless, effortless set up and integration for any payment mode and storefront, online and offline - PayNow, PayLah!, cards, pick one or pick all.

New sign-ups to DBS MAX App can now enjoy a 6-month PayNow QR transaction fee waiver!

DBS MAX POS/Kiosk

For new sign ups to the A50 Point of Sale (POS) terminal, enjoy 30% lower terminal fees at S$302/ year (U.P. S$432)!

DBS MAX Website/App Checkout

Features & Benefits

DBS MAX offers a comprehensive range of payments acceptance modes and features for smoother collections, you can choose any of the features as applicable for your business.

1. Installment Payment plan

Allow your customers to split up their payments when they pay using DBS cards
Flexible payment plans of 3, 6, 12, 18 or 24 months available
Available for both retail and online stores

DBS MAX Sample Installment Payment Terminal

2. Paylah! Express checkout

Enjoy faster payment process with PayLah! Express Checkout

DBS MAX Paylah! Mobile Notification DBS MAX Paylah! Mobile Payment Method Option

3. Recurring payment

For subscription-based payments
Simplifying recurring payments for your customers by registering card on first use and automating subsequent payments

4. Card on file

Enhance customer payment journey
Reduce customer’s hassle of keying in card details for subsequent payments

5. URL payment link

Generate a payment link to be sent to your customer via a secure gateway
You can track the status of payment in gateway portal

Step 1: Key in Payment information and customer name and details.

DBS MAX secure payment link customer details

Step 2: Customer received the payment request. Proceed to make payment.

DBS MAX secure payment request

Step 3: Merchant can track the status of the payment in payment gateway portal.

DBS MAX secure payment gateway portal

6. Other services

Multi-currency

Allow your customer to choose to pay in foreign currency or their own local currency

Contactless and mobile payment

Leverage payment methods such as Apple Pay and Google Pay

Security

Protect your customers from fraudulent transactions with 3-D Secure credit card authentication such as Verified by Visa (VbV) and MasterCard SecureCode

Online MOTO

Process orders received via mail, over the phone or online without a physical terminal

Fees
	DBS MAX app	PayNow QR checkout via MAX API	Cards and Paylah! Express checkout
On every transaction	0.25% for Paynow QR 2.50% for Contactless Card	0.50%	Contact us for more details
Set up cost	Zero cost	One-time set up fee Fee waiver: For POS/Kiosk terminals with our partner vendor	One-time set up fee

Fees

DBS MAX app

PayNow QR checkout via MAX API

Cards and Paylah! Express checkout

On every transaction

0.25% for Paynow QR
2.50% for Contactless Card

0.50%

Set up cost

Zero cost

One-time set up fee

Fee waiver:
For POS/Kiosk terminals with our partner vendor

One-time set up fee

Accept Card payments easily with DBS MAX Tap-to-Phone

New to DBS MAX?

Frequently Asked Questions (FAQ)

What is Tap-to-Phone on DBS MAX App?

Tap-to-Phone is an additional capability on DBS MAX App that allows merchants to accept contactless card payments directly on an Android mobile phone without a physical POS terminal, alongside PayNow QR. End customers can pay using Visa or Mastercard, in the form of a physical card, Apple Pay or Google Pay.

Android OS 12 and above supports full functionality. iOS does not support card collection but allows viewing of card transactions.

	Do all new to DBS MAX App customers automatically get access to the Tap-to-Phone capability?
	Yes. Both PayNow QR and contactless card acceptance are enabled by default. New customers can apply via the Merchant Services tab on IDEAL.

	How are fees deducted?
	PayNow transaction fees: Deducted directly from the settlement account on the 10th calendar day of every month (if it is not a business day, fees will be deducted the next business day). It will be reflected on the account statement as ADV. Cards and PayLah!: We will deduct fees off your daily sales and only credit the nett amount into your settlement account the next working day.

	When can I receive the funds from my sales?
	PayNow transactions: You will receive the funds end of day on the same day. Cards and PayLah! transactions: You will receive the funds less fees the next working day.

	Can cards transactions be refunded?
	No. only can be voided, and must be done before 10:00PM on the same day.

	How can I view my transactions?
	All transactions can be viewed on our corporate banking platform, IDEAL. Simply login to IDEAL and navigate to the Merchant Services tab within IDEAL to access the one-stop DBS MAX portal. Click here for guidance on the DBS MAX Portal.

	Do I need to procure my own physical terminal?
	DBS’ partner vendor will reach out to you for POS/Kiosk set up. POS/Kiosk cost will be advised by the respective terminal vendor. Alternatively, DBS MAX App now has Tap-to-Phone capability which allows merchants to accept contactless card payments directly on an Android mobile phone without a physical POS terminal, alongside PayNow QR.

	What is the difference between PayLah! and PayNow?
	For all physical QR code payment, it will be operating under the PayNow scheme, regardless of the wallet being used to scan the QR code. PayLah! payment refers to an e-commerce checkout where DBS implements a seamless way of checkout through the use of PayLah! app.

	What is the difference between PayNow and SGQR?
	SGQR provides multiple QR code payment options, of which PayNow is one of the options under SGQR.

MAX your business

MAX your business

1. Installment Payment plan

2. Paylah! Express checkout

3. Recurring payment

4. Card on file

5. URL payment link

6. Other services

Fees

Accept Card payments easily with DBS MAX Tap-to-Phone

New to DBS MAX?

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