IDEAL

Commercial Card Summary Statements on IDEAL

Greater convenience with eStatements

Commercial Card Summary Statements on IDEAL

Greater convenience with eStatements

At a Glance

Paper-based statements are now a thing of the past! With just a few clicks, enjoy secure and convenient access to your Commercial Card Summary Statements on DBS IDEAL.

Features & Benefits
  • Fast & convenient – view your past* eStatements at your convenience, instead of waiting for paper-based statements
  • Safe & secure – only authorised persons can access your statements via our secure DBS  IDEAL portal
  • Environmentally friendly – save paper, trees and our global environment

*From date of enrolment onwards

How it Works
1
Download the IDEAL Maintenance Form here, and mail-in to the following address:

Commercial Cards, DBS Bank Ltd
12 Marina Boulevard, Level 5
Marina Bay Financial Centre Tower 3
Singapore 018982
CP:0061

2
Log in to DBS IDEAL once your request has been processed.

3
Click on ‘Statements and Reports’ followed by ‘Custom Reports’ then ‘Generated Reports’.

4
Download eStatement by clicking on the ‘Download’ button.

Don’t have DBS IDEAL? Click here to Sign up for DBS IDEAL online. Alternatively, you may fill up this Application Form and mail it in to us or submit to any DBS Branches.

By clicking on the “Sign Up for DBS IDEAL” button and proceeding, you agree to the DBS Privacy Policy, Terms & Conditions Governing the Use of Online Application.

FAQ
What is an eStatement?

eStatement is a soft copy of your Commercial Cards Summary Statement available in both PDF and CSV formats that can be downloaded from DBS IDEAL.
Do I need to have an existing DBS IDEAL account to access eStatements?

Yes, a DBS IDEAL account is required to access your eStatements. If you do not have a DBS IDEAL account, you can Sign up for DBS IDEAL online. Alternatively, you may fill up this Application Form and mail it in to us or submit to any DBS Branches.
Do I have to pay for eStatements?

This is a free service that is available for all our commercial card customers with valid DBS IDEAL access.
Will I continue to receive physical copies of my statements?

No, once you have converted to eStatements, The Bank will stop sending paper statements.
Can anyone with access to my company’s DBS IDEAL account have access to the eStatements?

No, only authorised persons that have been granted access to the eStatements folder on DBS IDEAL will have access to the eStatements.
When will the eStatements be ready?

eStatements will up uploaded onto the eStatements folder within 3 business days of your statement date.
Can I view individual eStatements on DBS IDEAL as well?

No, individual eStatements are only available on iBanking/mBanking.

Only these cards are available for individual eStatements:

DBS Platinum Business
DBS World Business
DBS Corporate Charge
DBS Purchasing Cards.
Is there a limit to view past eStatements?

You have access up to 45 days of statements from the date of enrolment. 
Who can I contact if I need assistance regarding eStatements?

For any servicing enquiries, please contact DBS Business Care at 1800 222 2200 or +65 6222 2200 (from overseas) from Monday to Friday (excluding public holidays), 8.30am to 8.30pm or email us.