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eAdvices
View or download an electronic copy of your transaction advices on DBS IDEAL.
Go Paperless! Starting from 1 July 2019, DBS will no longer provide printed advices for Telegraphic Transfers and MEPS transactions that are initiated digitally*. Simply use eAdvices, available on DBS IDEAL, to view or download an electronic copy of the transaction advices.
* Applicable to all DBS customers for outgoing TT & MEPS payment transactions that are initiated via electronic channels and incoming TT & MEPS electronic payment transactions received on DBS IDEAL.
Benefits
Fast & Convenient
View eAdvices on DBS IDEAL anytime, anywhere
Safe & Secure
Increased security of eAdvices via DBS IDEAL
Go Green
Reduce paper usage to save our environment
Features
- Access & View eAdvices on DBS IDEAL for up to 6 months
- Schedule for eAdvices to be sent to your email at your convenience
How to apply
Sign up for DBS IDEAL.
Terms and Conditions apply.
FAQ
When will I stop receiving paper-based advices?
DBS will no longer provide printed advices for TT and MEPS transactions with effect from 1 July 2019.
Is there a subscription fee for eAdvices?
There is no charge for eAdvices on DBS IDEAL.
How do I find my transaction advices on DBS IDEAL?
You can view your transaction advice on DBS IDEAL via the eAdvice icon next to your respective transaction details. Refer to the step-by-step instructions in the DBS IDEAL User Guide.
What do I need to do if I do not have DBS IDEAL?
If you have not signed up for DBS IDEAL, simply apply for it by submitting the DBS IDEAL Application Form.
How long will the eAdvices be available on DBS IDEAL?
eAdvices will be available on DBS IDEAL for 6 months.
Who should I contact if I have a problem or enquiry on eAdvices?
If you have any questions or require assistance with eAdvices, please call DBS BusinessCare on 1800 222 2200 (or +65 6222 2200 if you’re overseas) for assistance. DBS BusinessCare’s operating hours are: 8:30am – 8:30pm Monday to Friday excluding Public Holidays.
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