eStatements

eStatements

Go Paperless! Access your account statements
online, anytime, anywhere.

eStatements

Go Paperless! Access your account statements
online, anytime, anywhere.

At a glance
Save yourself the hassle of receiving and checking paper statements for your DBS business accounts#. Simply login to DBS IDEAL to view or download eStatements, available from September 2020 onwards.

Secure access via DBS IDEAL

All authorised users can access eStatements securely via DBS IDEAL

Schedule Alerts

Get timely SMS or Email notification when your monthly eStatement is ready 

Store up to 7 years* of eStatements

Easy access to eStatements stored online for up to 7 years*

Features & Benefits
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Easy reconciliation

eStatements provide enriched transaction details for easier reconciliation

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Safe & secure

Only authorised DBS IDEAL users can access your company’s eStatements

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Fast & convenient

Easy access to eStatements stored online for up to 7 years*

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Environmentally friendly

Reduce paper usage to save our trees

#eStatement is available for DBS Business Account, DBS Autosave Account, DBS Foreign Currency Current Account, DBS Multi-currency Account and DBS Digital Account.

*From Jan 2020 or month of account opening onwards, whichever is later. This feature will be available at a later date. Visit our website for details.
How it works

For existing DBS business account and DBS IDEAL users:

Step 1: 
Log in to DBS IDEAL using your company’s Organisation ID, User ID, and PIN.

Step 2:
Click on ‘Statements and Reports’ Menu followed by ‘Account eStatements’.

Step 3: 
Download eStatement for any month by clicking on the ‘Download’ button.      

Eligibility
  1. You will need to sign up for DBS IDEAL to view eStatements online. 
     
  2. eStatements are available for the following DBS accounts#: 
    • DBS Business Account
    • DBS Autosave Account
    • DBS Foreign Currency Current Account
    • DBS Multi-Currency Account
    • DBS Digital Account

Terms and Conditions apply

How to apply

For existing DBS IDEAL users:

  • eStatements will automatically be available for all users who have access to view account activities on DBS IDEAL. Simply login to DBS IDEAL to view. 
  • If you do not have access to view account activities on DBS IDEAL, you can enable 'Enquiry' access under "Add New/Edit Existing User" section in the DBS IDEAL Maintenance form

For existing DBS business account holders, without DBS DEAL:

Kindly complete and submit the DBS IDEAL Application form

Not a DBS SME Banking customer? 

Apply online now. Enjoy DBS IDEAL access and fee waivers. T&Cs apply.

FAQ
General

What is an eStatement?

eStatement is a soft copy of your account statement for eligible DBS business accounts, and it will be available for viewing and download on DBS IDEAL.

eStatement will be available for eligible DBS account(s): 

  • DBS Business Account
  • DBS Autosave Account
  • DBS Foreign Currency Current Account 
  • DBS Multi-Currency Account
  • DBS Digital Account

Do I have to pay for eStatement?

This is a free service, available on DBS IDEAL for all eligible DBS business accounts.

What formats are eStatements available in?

eStatements are available for download in PDF format.

What is the frequency of eStatements availability?

eStatements will only be available monthly. eStatements will not be available in other frequencies (eg. daily/weekly/bi-monthly).

Receiving and scheduling eStatement

Why am I receiving eStatement?

Eligible# DBS business account statements will be available as eStatement on DBS IDEAL. With eStatement, you can easily download, store and retrieve your statements in softcopy at your convenience. eStatement also supports the bank’s efforts in reducing paper usage. 

#eStatement will be available for DBS Business Account, DBS Autosave Account, DBS Foreign Currency Current Account, DBS Multi-Currency Account, DBS Digital Account

Can I choose to receive both physical and eStatements?

We would strongly encourage you to switch to eStatements, to enjoy greater convenience and help us reduce our carbon footprint. 

I’ve received a notification that my eStatement is ready. However, I’ve not received any eStatements via email to date.

You can login to DBS IDEAL to view your eStatement. Note that only authorised DBS IDEAL users with access to view account activities can view eStatements. 

Security

I’ve received my eStatement notification from DBS eAdvice - dbseadvice@dbs.com. Is it legitimate?

Yes, once you subscribe to eStatement alert on DBS IDEAL, you will be notified via email from DBS eAdvice when your eStatement is available for viewing or download. Simply login to DBS IDEAL to access your eStatement.

Can I request my email notification to be sent to another email account instead?

You can modify your email notification settings from within DBS IDEAL. The email notification alert serves to inform you that your eStatement is ready for viewing or download. Note that only authorised users can login to DBS IDEAL to view eStatements. 

eStatement History

Is there a limit to view past eStatements?

eStatement records on DBS IDEAL are available for statements from 1 Jan 2020. You can view and retrieve records from 1 Jan 2020, up to 7 years thereafter*.

*From Jan 2020 or month of account opening onwards, whichever is later. This feature will be available at a later date. Visit our website for details.