Make Bill Payment
You can make bill payments easily to more than 150 Billing Organisations using digibank.
Part of: Guides > Your Guide to digibank Online
Important information
- To pay bills with different reference number, including those from the same organisation, please select the One-Time Bill Payment option. You may also refer to the list of billing organisations which only allow One-Time Payment option here.
How to make Bill Payment
There are various channels which you may make bill payment with us. The most convenient method would be via digibank Mobile.
digibank Mobile







Click on the steps to view screens
1
Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Tap Pay & Transfer.
Tap Pay & Transfer.
3
Step 3
Scroll towards the left and tap Bills.
Scroll towards the left and tap Bills.
4
Step 4
Choose the Billing Organisation you wish to make payment to.
(If the Billing Organisation is not in your recipients list, follow the steps in Add Bill Payment Organisation).
Choose the Billing Organisation you wish to make payment to.
(If the Billing Organisation is not in your recipients list, follow the steps in Add Bill Payment Organisation).
5
Step 5
Enter the Amount you wish to transfer and tap Next.
Enter the Amount you wish to transfer and tap Next.
6
Step 6
Review the details and tap Pay Now to complete your bill payment request.
Review the details and tap Pay Now to complete your bill payment request.







Click on the steps to view screens
1
Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Tap Pay & Transfer.
Tap Pay & Transfer.
3
Step 3
Scroll towards the left and tap Bills.
Scroll towards the left and tap Bills.
4
Step 4
Select One-Time Bill Payment.
Select the Billing Organisation you wish to make payment to and enter Reference No. or Scan Bill.
Tap Make A Payment.
Select One-Time Bill Payment.
Select the Billing Organisation you wish to make payment to and enter Reference No. or Scan Bill.
Tap Make A Payment.
5
Step 5
Select the Fund Source and enter the Amount you wish to pay. Tap Next.
Select the Fund Source and enter the Amount you wish to pay. Tap Next.
6
Step 6
Review the payment details and tap Pay Now to complete your bill payment request.
Review the payment details and tap Pay Now to complete your bill payment request.
digibank Online








Click on the steps to view screens
2
Step 2
Complete the Authentication Process.
Complete the Authentication Process.
3
Step 3
Under Pay, select Pay Bills.
Under Pay, select Pay Bills.
4
Step 4
Under Select Payment Option, select Billing Organisation in my pre-arranged list.
Under Select Payment Option, select Billing Organisation in my pre-arranged list.
5
Step 5
Select your Billing Organisation, enter the Amount you wish to pay and click Next.
(If the Billing Organisation is not in your pre-arranged list, follow the steps in Add Bill Payment Organisation).
Select your Billing Organisation, enter the Amount you wish to pay and click Next.
(If the Billing Organisation is not in your pre-arranged list, follow the steps in Add Bill Payment Organisation).
6
Step 6
Verify the details and click Submit to complete your bill payment request.
Verify the details and click Submit to complete your bill payment request.
7
Step 7
Your transaction is now completed.
Your transaction is now completed.









Click on the steps to view screens
2
Step 2
Complete the Authentication Process.
Complete the Authentication Process.
3
Step 3
Under Pay, select Pay Bills.
Under Pay, select Pay Bills.
4
Step 4
Select Billing Organisation not in my pre-arranged list and search for the Billing Organisation that you wish to pay. Click Next.
Select Billing Organisation not in my pre-arranged list and search for the Billing Organisation that you wish to pay. Click Next.
5
Step 5
Enter the Bill Reference, select your Account and enter the Payment Amount. Click Next.
Enter the Bill Reference, select your Account and enter the Payment Amount. Click Next.
6
Step 6
Verify the details and click Submit.
Verify the details and click Submit.
7
Step 7
Complete the Authentication Process to proceed.
Complete the Authentication Process to proceed.
8
Step 8
Your transaction is now completed.
Your transaction is now completed.
Other Bill Payment Channels
- ATM - Selected Billing Organisation only.
- AXS - Selected Billing Organisation only.
More information
- All payments made after 11:30pm (or 8:30pm on the last working day of the month) will be treated as the next working day’s transaction.
- To allow sufficient time for processing by the corporation, you are advised to pay 2 working days in advance.
- The above service can only be performed via a SGD account.
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