Audit Confirmation on DBS IDEAL

At a Glance

The annual Audit Confirmation exercise is often a time-consuming process for businesses. The Audit Confirmation feature on DBS IDEAL provides a streamlined process, and greater efficiencies.

The online process removes the need for branch visits or sending physical instructions to provide your authorisation for DBS to confirm your positions and balances to your auditors. Enjoy real-time status updates and notifications upon completion of transaction requests.

Features & Benefits

Quicker turnaround

Receive fast approvals as Audit Confirmations are processed within 24 hours.^*

Increase efficiencies

Eliminate manual signing of the Letter of Authorisation and track the status of your Audit Confirmation in real-time.

More secure

Enjoy greater transparency with a complete digital audit activity trail.

Go green

Contribute to sustainability efforts to reduce paper waste.

^*Manual handling and longer TAT expected for Additional Products Handling / other exception handling (e.g. non-month end, financial year end, failed fee debiting

Pricing

Save costs on your audit documents when you opt for e-retrieval!

	Pricing
	Softcopy via Email to Auditors	Hardcopy via Post to Auditors
Request via DBS IDEAL	Free `*Valid until end of March 2025`	S$50
Request via Mail-in	NA	S$50

How to Utilise

You may gain access to Audit Confirmation via the Customer Self Administration (CSA) module on DBS IDEAL. Access is automatically granted to all IDEAL transaction approvers.

Login to DBS IDEAL

Audit confirmation user guide

Not on the DBS IDEAL CSA module?

Apply for the DBS IDEAL CSA module via Online Form - IDEAL Maintenance Form (dbs.com.sg).

FAQ

What is Audit Confirmation on DBS IDEAL?

Audit Confirmation on DBS IDEAL is a one-stop solution for DBS Corporate customers to fulfill their annual Audit Confirmation requests without needing to send any physical instruction.

With the Audit Confirmation feature, you can:

Submit Audit Confirmation requests
Obtain instant notification of transaction status via email and SMS at various stages of your request
Retrieve completed audit request and download a copy of the Audit Confirmation response sent to auditors

	Who can apply for Audit Confirmation on DBS IDEAL?
	Access is automatically granted to all IDEAL transaction approvers. Alternatively, you can obtain access via the Customer Self Administration module on DBS IDEAL.

	Can I access the Audit Confirmation module at any time?
	Yes, the Audit Confirmation module on DBS IDEAL can be accessed at any given time, on any given day, including weekends and Public Holidays. However, requests will only be completed earliest on next working day.

	Can I choose to receive both physical and softcopy Audit Confirmation responses?
	We strongly encourage the usage of softcopy to enjoy greater convenience, lower audit fees and collectively reduce our carbon footprint.

Audit Confirmation on DBS IDEAL