Question 1

How do I assign an Administrator for DBS IDEAL?

Accepted Answer

For security reasons, DBS IDEAL Administrator can only be added by DBS. Simply fill up the Administrator Maintenance Form and submit to DBS, along with the supporting documents for processing. Please contact DBS BusinessCare hotline for more information.

Question 2

How many DBS IDEAL Administrators do I need?

Accepted Answer

You should have at least two DBS IDEAL Administrators. However, designating more than two administrators is strongly recommended. Administrators perform various important functions, and they can work as a team to separately initiate or approve changes. Having more Administrators can also help to prevent internal fraud. There are no charges for the DBS IDEAL Administrators capabilities, so you can assign as many Administrators to suit your company’s needs.

Question 3

Who makes a good candidate as a DBS IDEAL Administrator?

Accepted Answer

The candidate should understand your company's operations and audit requirements. He/she should also be familiar with the transactions or functions you use on DBS IDEAL. The candidate is not required to be the CFO or Treasurer, however, he/she should be a person with authority as they have control to grant online banking access to employees to initiate transactions. He/she should have knowledge on security and be proactive in monitoring security during business hours.

Many of our clients consider nominating their existing Risk or Security department managers as Administrators, as these employees often manage other employees’ access to accounts, including the issuance of funds transfers or domestic transactions.

Question 4

Can the DBS IDEAL Administrator also be a transaction maker or authoriser?

Accepted Answer

Yes. The DBS IDEAL Administrator can hold dual responsibilities of being a transaction maker or authoriser, together with administrator.

Question 5

Can I change my DBS IDEAL Administrator?

Accepted Answer

Yes, you can. If a change is required, a DBS IDEAL Administrator Maintenance Form should be completed by the company and submitted to DBS for processing.

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	Managing Access to Accounts and Functions
	Maintain control over your company’s DBS IDEAL users’ accounts and access, including access to functions such as Payment Initiation, Account Transfer and Information Reporting.

	Managing Security Credentials
	Distribute DBS IDEAL user IDs, activate/deactivate users and unlock security devices of existing users.

	Managing your Company’s Profile on DBS IDEAL
	Enrol for new features, manage your company’s authorisation policy, change limits, and much more.

	Managing Users
	Add, modify or delete DBS IDEAL users.