What is a Virtual Account?

A Virtual Account (VA) is an account created and assigned to your customers, e.g. a main distributor or buyer. This makes it easy for your company to differentiate each payment from the payment source. Payments made to a VA will be automatically directed into the account registered for that VA.

Do I need a DBS Business Account to use a VA?

Yes, you will need to have a Business Account with us to use this service. Your business account will act as your Master Account that gets credited when your payers pay into a Virtual Account.

Can VA collect other currencies apart from SGD?

Yes, Virtual Accounts can be used for all major currencies.

How many VA numbers can I create?

You can create as many Virtual Account numbers as required for your business. Each Virtual Account number has 31 digits and you can customise the last 25 digits.

When I get paid via my VA number, does it go to my master account?

Yes, your funds will go directly to your master account. VA serves only as a mirror account for the actual master account. The purpose of a VA is to give you a better process for consolidation and tracking of receivables.

DBS Virtual Account for Reconciliation of Collections

Virtual Account

Easily identify paying customers and payment purposes

Virtual Account

Easily identify paying customers and payment purposes

At a Glance

Assign a Virtual Account (VA) to each of your customers for easy reconciliation of your collections.

Clarity

Identify customers and the purpose of payments clearly

Connected

All VAs are electronically connected to your registered account

Convenience

Check your daily account activity via IDEAL easily

Features & Benefits

Save time and lower costs

Assigning a VA number to each paying customer helps you keep track of payments from each of them

Create instant VAs

You are free to create and change the VA numbers assigned to your payers at any time

Better control and insights

Manage your day-to-day incoming funds from your key customers easily

Stay updated

Check your summary and account activity for each VA via DBS IDEAL (our online banking platform) or Ideal Connect (our host to host solution). Easy to use and access in PDF, Excel and CSV formats

How it Works

How to Apply

Please contact us at:

1800 222 2200 (if you are in Singapore)
+65 6222 2200 (if overseas)

Not a DBS SME Banking customer?
Apply online now. Enjoy free DBS IDEAL access and fee waivers. T&Cs apply.

Download PDF

Virtual Account Factsheet

FAQs

	What is a Virtual Account?
	A Virtual Account (VA) is an account created and assigned to your customers, e.g. a main distributor or buyer. This makes it easy for your company to differentiate each payment from the payment source. Payments made to a VA will be automatically directed into the account registered for that VA.

	Do I need a DBS Business Account to use a VA?
	Yes, you will need to have a Business Account with us to use this service. Your business account will act as your Master Account that gets credited when your payers pay into a Virtual Account.

	Can VA collect other currencies apart from SGD?
	Yes, Virtual Accounts can be used for all major currencies.

	How many VA numbers can I create?
	You can create as many Virtual Account numbers as required for your business. Each Virtual Account number has 31 digits and you can customise the last 25 digits.

	When I get paid via my VA number, does it go to my master account?
	Yes, your funds will go directly to your master account. VA serves only as a mirror account for the actual master account. The purpose of a VA is to give you a better process for consolidation and tracking of receivables.