What are the benefits of EZ-Link Motoring Corporate service?

It’s absolutely free. There’s no monthly subscription fee. One DBS Commercial Card can link to multiple vehicles depending on the credit limit. Postpaid scheme. So you pay as you use. No more paying of ERP Admin Fee due to insufficient funds. No more manual top-ups.

What if my stored value card is in the IU when I pass the gantry?

If it happens, the ERP fees will be deducted from the stored value card. If there is insufficient value, the full ERP amount will then be deducted from your EZ-Link Motoring Corporate service. Likewise for no stored value card in the IU.

What are the charges for using EZ-Link Motoring Corporate service?

There is no monthly subscription or convenience fee to use this account.

How many vehicles can I register for this service?

You can link multiple vehicles to your DBS Commercial Credit Card. Up to the credit limit based on your credit assessment. And up to 1000 vehicles per day.

Who should I tell if there’s a change in my card number?

You will need to reapply for EZ-Link Motoring Corporate service by contacting your DBS Relationship Manager. The application processing will take about 14 working days.

What if I change my license plate or IU number?

Contact the EZ-Link representative, eddieyoh@ezlink.com.sg to update your vehicle information. Your EZ-Link Motoring Corporate service will not be affected.

What if there is an issue with ERP deductions?

Please contact the EZ-Link representative, eddieyoh@ezlink.com.sg.

Will there be any charges for using the service?

There is no card fee for using the service.

What if I have exceeded my credit limit?

Let us know if you want to increase your credit limit increase so that EZ-Link can post transactions successfully. If it’s not done in time, EZ-Link will contact you to recover the outstanding amount. You can pay by cheque or account transfer. Service will not be disrupted.

How do I terminate one or some of my vehicles?

You will need to contact EZ-Link. Allow 5 working days for changes to take effect.

How do I terminate my account?

You will need to contact EZ-Link to terminate your account. Allow 5 working days for termination to take effect.

When will the ERP charges be reflected in my card statement?

It depends on your card type and billing cycle. For example, if EZ-Link posts the ERP charges to DBS on 23 Jan and your card cycle is on 22 Jan, you will only receive the Jan ERP charges on 22 Feb.

When can I start using EZ-Link Motoring Corporate service?

The application process will take up 4 to 5 weeks. EZ-Link Motoring Corporate service is service offered by EZ-Link Pte Ltd (UEN no. 200200086M) ("EZ-Link") and is subject to EZ-Link’s terms of use . DBS Bank Ltd is not responsible for this service.

EZ-Link Motoring Service for Streamlined ERP Fee Consolidation

At a Glance

EZ-Link Motoring Corporate service account lets you charge your ERP fees directly to your DBS Commercial Cards

Credit not cash

Pay for your ERP fees with a credit card, not cashcard

All-in-one

Consolidate all ERP fees on one card

Better control

Keep track of your transactions with online reports

Features & Benefits

Waiver of registration and administrative fees

Consolidated ERP fees in a single payment

Ease of claims with scheduled reports from SimplyGo

Hassle-free and ease of mind. Don’t worry about the insufficient value in your cashcard or forgetting to slot it into the IU

How it Works

SimplyGo will consolidate the ERP fees of all your registered vehicles.
You’ll receive an account statement in a weekly/monthly report.
EZ-Link Motoring Corporate service is valid for all ERP gantries and selected carpark gantries.

EZ-Link Motoring Corporate service is a service offered by SimplyGo Pte. Ltd. (UEN no. 200200086M) ("SPL") and is subject to SimplyGo’s terms of use. DBS Bank Ltd is not responsible for this service.

How to Apply

Step 1: Apply for a DBS Commercial Card.

Step 2: Register for EZ-Link Motoring Corporate service.

Step 3: Wait for confirmation from SimplyGo.

Step 4: Drive hassle-free through ERP gantries!

FAQs

What is Auto Top-up Corporate Service about?

With Auto Top-up Corporate service, companies with a fleet of vehicles can link up to 1,000 EZ-Link motoring cards under their Citibank Commercial Card or DBS Corporate Credit Card for their drivers’ usage. These linked EZ-Link motoring cards, when used in vehicles with 2nd Generation In-Vehicle Unit (IU), will be automatically topped up when funds in them run low. In this way, the drivers will enjoy the convenience of always having sufficient funds for ERP or Electronic Parking (CEPAS) payments. In addition, timely reports are consolidated for the companies’ review to facilitate finance reconciliation, streamlining of reimbursement processes as well as monitoring of their drivers’ usage patterns.

	For new user and existing user, how can I apply for the Auto Top-up corporate service and how long is the application process?
	To apply for Auto Top-up Corporate Service, please e-mail with subject title “EZ-Link Motoring Corporate Service Auto Top-up application” to [email protected]. Processing time will take up to 21 working days.

What are the benefits of the Auto Top-up Corporate Service?

Greater Convenience
Auto topping up of EZ-Link motoring cards when remaining stored value is insufficient for the next transaction.
No more paying of ERP fines due to insufficient funds.
Linking of up to 1,000 EZ-Link motoring cards to one Citibank Commercial Card
Reduction of Paperwork
Streamlining of current billing and disbursement / reimbursement processes.
Tracking and Monitoring of Drivers
Limitation of EZ-Link card payments to ERP and Electronic Parking (CEPAS) payments only.
Usage & Posting Reports will be provided for finance reconciliation and monitoring of usage patterns and drivers.

	What are the various charges?
	There will be no convenience fee for this service. All charges are waived for all Citibank and DBS corporate cards.

	Where can I use the EZ-Link motoring cards linked under Auto Top-up Corporate Service?
	EZ-Link motoring cards linked under Auto Top-up Corporate Service can be used for checkpoint toll charges, ERP & Electronic Parking (CEPAS) transactions. For the list of CEPAS accepted carparks, you may refer to https://epscepashub.sg/cepashub-eservice/

	When does the Auto Top-up take place for the EZ-Link card?
	Auto Top-up for the linked EZ-Link card will happen when there is insufficient fund in the card for checkpoint toll charges or ERP or Electronic Parking (CEPAS) payments.

How can my company check the top-up transactions and bank card deductions?

SimplyGo will provide you with the following reports via email:

Failed Auto-Top up Posting/Bad Debt Report List of all the failed postings and bad debts, whereby posting refers to Auto Top-up on the ez-link card while bad debt is created upon a failed posting.
Auto-Top Up Posting Report List of all the postings on ez-link cards. Report includes successful and failed postings.
Checkpoint toll, ERP and Electronic Parking (CEPAS) Usage Report List of all Checkpoint toll charges, ERP and Electronic Parking (CEPAS) transactions deducted from EZ-Link Motoring cards.

	Which are the applicable Citibank Corporate Cards?
	The applicable cards are Citibank Corporate Card, Citibank Business Card or Citibank Purchasing Card.

	Which are the applicable DBS Corporate Cards?
	The applicable cards are DBS Business Advance Card, DBS Business Platinum Card, DBS World Business Card, DBS Corporate Mastercard, DBS Corporate VISA, DBS Purchasing VISA, DBS Purchasing Mastercard and DBS Virtual card.

	What are the denominations for Auto Top-up Corporate Service Auto Top-up?
	You can set the top-up denominations to be $20, $30, $40 or $50.

	Citibank or DBS renews my bank card number / I have changed my bank card number. Who should I inform about the changes?
	A new application will be required. To re-apply, please contact the Account Manager from Citibank or DBS who is servicing your company. The application process will take approximately 21 working days. When application is successful, a new set of EZ-Link motoring cards will be issued to your company.

	What happens if my driver misplaces the EZ-Link card linked under Auto Top-up Corporate Service?
	For lost Auto Top-up Corporate Service cards, please e-mail to [email protected] (Mon-Fri, 0830am to 6pm,excluding public holidays) with the following information: Company Name, or Engraved identification number of the lost Auto Top-up Corporate Service card(s).

	Who should I contact if the Auto Top-up on my EZ-Link card (linked under Auto Top-up Corporate Service) fails?
	Should you encounter problems with the EZ-Link motoring cards linked under Auto Top-up Corporate Service, please e-mail to [email protected] (Mon-Fri, 0830am to 6pm,excluding public holidays) with the following information: Company Name, or Engraved identification number of the faulty Auto Top-up Corporate Service card(s). Date, time and location.