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At a Glance

 

Fairmart

An e-commerce tool used by over 200 retailers in Singapore and 20,000 shoppers monthly. With automated inventory management and integrated delivery features, an average retailer saves 250 hours of manual work. Start your retail business right with Fairmart!​

 

Benifits
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Enhance revenue​

Digitise products to reach a wider audience & increase store traffic. Uplift business performance with data-driven decisions ​

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Increase efficiency ​

Automate SEO-friendly product listings and integrate with PoS systems to automatically update inventory levels ​

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Centralised system​

Single point of access to multiple marketplaces by exporting & publishing products on Fairmart to any sales channel of your choice​

Capabilities

 

 

Automate Listing​

Scan product barcode to auto-populate product image, title, description​

 

Inventory Management​

Integrated with PoS systems to automatically update​ inventory levels​

 

Integrated Delivery​​

Clearly display delivery costs & timings on product view​

     

  

Sales Channel​​

Single access point to multiple sales channel: Facebook, Instagram, Google, Lazada, Shopee, Redmart​​

 

Payment Holding​​

Hold payments instead of charging immediately in case of order cancellation. No more refund processing!​

 

Collection Display​ ​

Organise products into collections & give shoppers a quick overview of your offerings​​
 

 

Pricing

Under the DBS Start Digital Programme, enjoy free 6 months subscription for Pro Package. Thereafter, sign up at the following rate:​

Pro Package

S$33.33/month

Features include:

  • Automated product listing
  • Automated inventory management
  • Integrated delivery features
  • One-stop access point to other sales channels & marketplaces
  • Payment holding
  • Mobile compatible
  • WhatsApp customer support

Sign up now

 

FAQs
What does Fairmart do?

Fairmart drives sales for SMB retailers by making their products searchable by customers in their neighbourhood. We do this through a combination of IoT and SEO to drive in-store transactions  
How exactly does Fairmart work?

Fairmart reads your individual product barcodes and checks them against existing databases for basic information such as name, description, category, and stock image. We then use this information to generate your listing.
How can I use this listing other than on Fairmart?

We can automate your Fairmart listing on other sales channels such as Shopee, Google My Business, Facebook, Instagram and in our roadmap Lazada and other shopping platforms.
How accurate is the data Fairmart uses?

Universal product code (UPC) barcodes are purchased and maintained by the original product manufacturers. The data is used universally across a range of different businesses, and generally deemed accurate.  
How long does it take for a scanned product to appear on my Fairmart store?

Assuming the original manufacturer of the product you are scanning has filed a listing with a UPC barcode database, the product should be listed within minutes. If the product is not listed in the database, your Fairmart representative will inform you within 1 business day of the upload so that we may procure the information and update the listing manually.
What should I do if there is a mistake in my listing?

First, contact Fairmart in the dedicated support channels that we establish for each customer. We will work with you to determine the source of the issue.  

If there is an issue with how Fairmart is displaying or processing the data then we will work to address the issue directly.  

If there is an issue with the listing submitted to the UPC barcode database then you will need to submit a request to the original product manufacturer to update the listing 
My products do not use standard barcodes. Will they be listed on Fairmart?

Not automatically. However, our roadmap includes a feature for merchants to add their own unique barcodes which will address this issue. If you urgently need to get these products listed, please contact Fairmart via your dedicated support channel.  
I cannot see / find my store. When will it be live?

You can find your store page under “View Site” on the left menu bar.  
Why are there no products on my page?

We gather all the product information for you and that requires some work at our end. If the item you scan is in our product database, it will appear immediately. If it's not in our database, it may take some time before it is automatically uploaded to your Fairmart page. Most retailers find that a portion of their products will appear immediately, and the remainder of their products appear gradually over time as we source the product data.  
My Google and Fairmart listings are different. Do I need to update any manually?

Fairmart updates Google listings on your behalf. It happens on a weekly basis.  
Are there delivery options on Fairmart?

Yes, we work with 3 different partners to help deliver your merchandise; alternatively we also have the option for you to self-deliver.  
What to do if Stripe refunded payment back to Shopper?

If that happens, you'd need to reach out to the Shopper and ask them to pay you for a second time. Fairmart won't be able to charge Shopper's credit card the second time