Trade Document Counters

Enjoy greater convenience with DBS Trade Document Counters. You can submit all trade applications directly or collect trade documents at any of the counters listed below. Amendment of discrepancies on Export Negotiation documents can also be done at all counters except Jurong Gateway (Toh Guan).

Trade documents service at our Trade Document Counters

DBS Asia Central
12 Marina Boulevard #12-01
Marina Bay Financial Centre Tower 3
Singapore 018982
Tel: 1800 222 2200
Operating Hours: 9.00 am to 6.00 pm (Weekdays)

Jurong Gateway
10 Toh Guan Road
Level #04-11 Lobby C
Jurong Gateway
Singapore 608838
Trade hotline: 1800 222 2200
Factoring hotline: +65 6878 7788
Operating Hours: 9.00 am to 6.00 pm (Weekdays)

Towner Road
Blk 101 Towner Road
#01-238 (second storey)
Singapore 322101
Trade hotline: 1800 222 2200
Operating Hours: 9.00 am to 6.00 pm (Weekdays)
Document drop-off time: By 5.00 pm (Weekdays)
Document collection time: After 10.30 am (Weekdays)

Trade documents drop-off and collection service at designated DBS branches

Besides the above Trade Document Counters, you can also submit and collect your trade documents at any of the branches listed below. All documents would need to be dropped-off by 4pm on Monday to Friday.

DBS Tai Seng Branch
26 Tai Seng Street
#01-01
Singapore 534057
Tel: +65 6682 0011
Document drop-off time: By 4.00 pm (Weekdays)
Document collection time: After 10.30 am (Weekdays)

Jurong Point Branch
63 Jurong West Central 3,
Basement 1 #B1-47 / 48 / 49 / 50, Jurong Point Shopping Centre
Singapore 648331
Tel: +65 6578 6190
Document drop-off time: By 4.00 pm (Weekdays)
Document collection time: After 12 pm (Weekdays)

Woodlands Branch
900 South Woodlands Drive
#02-01 Woodlands Civic Centre
Singapore 730900
Tel: +65 6672 7444
Document drop-off time: By 4.00 pm (Weekdays)
Document collection time: After 10.30 am (Weekdays)

Trade documents drop-off service at other DBS branches

You can also leverage our wide banking network by submitting your trade documents at our branches. All documents submitted before 3.00pm from Mondays to Fridays will be processed within one working day.

A pdf version of our trade document counters and branches is available.

All trade document(s) should be placed in sealed business envelope(s) when handed over to our counter(s).