Self-Service Banking | DBS Singapore

Self-Service Banking Services

About self-service bankingWe know your banking needs don't always fit into usual working hours. That’s why, we provide hassle-free access to your account for your convenience.With our self-service banking services, manage your cash, coin, and cheque transactions using our suite of machines and services.

ATM servicesAccess the widest network of ATMs available 24/7. Enjoy the convenience and ease of banking with us.ATMs are subjected to accessibility at the locations. Do refer to the Notices beside our ATMs to find out more.Check out what you can do at our ATMs:

Cash withdrawals


Notes available in	S$10 and S$50 at all ATM S$2, S$5, and S$100 at selected ATM Subject to availability For withdrawal amount larger than card limit, SMS OTP Authentication is required.
Daily withdrawal cap	S$15,000, regardless of the number of cards owned
Branch assistance required (available during branch operating hours)	Using Passbook Amount over S$15,000 within same day Withdrawals in foreign currency

Notes available in

S$10 and S$50 at all ATM
S$2, S$5, and S$100 at selected ATM
Subject to availability

For withdrawal amount larger than card limit, SMS OTP Authentication is required.

Daily withdrawal cap

S$15,000, regardless of the number of cards owned

Branch assistance required
(available during branch operating hours)

Using Passbook
Amount over S$15,000 within same day
Withdrawals in foreign currency

Cash deposits


Notes accepted in	S$10, S$50, and S$100 at all ATMs S$2, S$5, and S$1,000, including deposits into third party DBS Corporate Accounts at selected ATMs
Daily account limit	Cardless deposits: account limit of S$50,000 daily, each transaction capped at S$20,000 Carded deposits: account limit of S$200,000 daily, each transaction capped at S$200,000
Branch assistance required (available during branch operating hours)	Amounts above account limit Deposits in foreign currency

Note exchange


Notes available in	S$2, S$5, S$10, S$50, and S$100 at selected ATMs Subject to availability

Other services on ATM

Balance Enquiry
Bill Payments
Funds Transfers
Card service
- Credit / Debit / ATM Card PIN Reset
- Card Activation
- Enable / Disable Card For Overseas Use
Instant Passbook Update
Investment services
- Subscriptions and Payments of Shares and Bonds
Top-up services
- Mobile prepaid card
- NETS CashCard
- NETS FlashPay
- EZ-Link Card / Concession Card
NETS CashCard Refund
- Applicable up to 3 months after the expiry date

Coin-related servicesNeed to access coin-related services?See how you can manage your coins at and branches. Coin Deposit Machines and branches

Coin deposits

At Coin deposit machine
Coins accepted in	1¢, 5¢, 10¢, 20¢, 50¢, and S$1 Floral Series or National Icon/Landmark Series
Coin deposit fee	Waived, when you deposit using the machine

At branch
Coins accepted in	1¢, 5¢, 10¢, 20¢, 50¢, and S$1 Floral Series or National Icon/Landmark Series
Coin deposit fee	S$1.80 for every 100 pieces Waived, if you’re a POSB Child Development Account holder
Coin service hours	Every Tuesday and Thursday 8:30am to 11:30am

Coin withdrawals and exchanges

At branch
Coins available in	1¢, 5¢, 10¢, 20¢, 50¢, and S$1 Floral Series or National Icon/Landmark Series
Coin withdrawal/ exchange fee	S$1.80 for every S$50
Minimum withdrawal /exchange amount	S$50
Coin service hours	Every Tuesday and Thursday 8:30am to 11:30am

Cheque deposit servicesFind a nearest Quick Cheque Deposit location, or mail your cheques to us at: DBS Bank
Robinson Road Post Office
PO Box 1235
Singapore 902435

Before you drop your cheque off

Check that your deposit instructions are written at the back of the cheque.
- Full name as per your bank account records
- Bank account number
- Contact number
We recommend crossing your cheque and cross out "or Bearer".
Take note of the cut-off timings for quick cheque deposits. Timings vary according to the type of currency.
Mailed-in cheques are subjected to local mail delivery times and processed in 2 working days upon receiving them.
We recommend taking a photo of your cheque before posting it.

Video Teller Machine (VTM) servicesSelf-Service banking is now more convenient than ever with our VTMs. Perform non-cash banking services 24/7, beyond regular banking hours.What you’ll need to begin:

Your ATM or Debit Card

NRIC (for Singaporeans and PRs)
Passport (for foreigners)

Your registered mobile phone for faster authentication

What you can do on VTM


Self-Service	Balance Enquiry Debit Card Issuance/Replacement ATM Card Issuance/Replacement Reset Card PIN Amend Card Settings Change of Particulars - Address, Email, Signature Instant Passbook Replacement ^NEW
Face-To-Face Video Teller assistance (available from 9am to 6pm daily)	Change of Particulars - Mobile Bill Payments - DBS/POSB Credit Cards and Cashline (1st Party) Change GIRO Payment Limit Delete GIRO Arrangement Request Additional Cheque Book (via Mail Out) Replacement of Passbook (Via Mail Out)
Branch assistance required (available during branch operating hours)	Change of Particulars - Passport

Services available

Bills Payment
Fines Payment
Other Payment (Condo/ Bldg (MCST), Home Services and Student Services)
NParks BBQ Pit Booking / Camping Permit Application
Prepaid Card Top-up
Government eServices
Ticketing
Promotions
Services in 8 categories: Education, Lifestyle, Community, Government, Finance, Services, Ticketing and Top-Up

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