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Frequently Asked Questions

How will I be notified after my application is approved?

You will receive an SMS and the approval letter to your mailing address registered with the bank.

What is the maximum loan amount for my Balance Transfer application? How many Balance Transfer can I apply with my Cashline or Credit Card?

You can apply up to 93% of your available credit limit. You may apply for multiple Balance Transfer as long as there is available credit limit.

Why am I unable to apply for a Balance Transfer?

There must not be any credit balance (excess payment – i.e. your available credit limit is more than your assigned credit limit) or GIRO arrangement in all your Credit Card or Cashline account for Balance Transfer application. Learn how to transfer your credit balance from Cashline to your own DBS/POSB Savings account here.

What is the minimum monthly payment for my Balance Transfer?

For Credit Card(s) - 3% of your total outstanding balance,For Cashline account - 2.5% of your total outstanding balance, or S$50, whichever is higher.
Full payment must be repaid before the tenure ends. You may refer to your Cashline or Credit Card monthly statements or log in to Mobile banking (for Cashline only) to view your loan details and track the expiry date.
Tips: Trying to understand your statements? Here’s the guide for Credit Card and Cashline.

Can I repay my Balance Transfer early?

Yes, you can repay your Balance Transfer early with no early repayment fee. There will be no rebate of the one-time administration fee.

What are EIR (Effective Interest Rate)4?

4 EIR – Effective Interest Rate. This is the rate that reflects the true cost of borrowing as expressed over a reducing balance basis (similar to home loans) and is useful in comparing different loans to get the best rate.
The effective interest rate is calculated based on the reducing outstanding amount over the tenure of the loan and takes into account the administration fees, assuming a monthly minimum payment of 2.5% (for Cashline) and 3% (for DBS/POSB Credit Card), plus interest, fees and charges and full payment in the final month of the tenure. Interest, fees and charges are subject to compounding if it is not paid in full. For more information on applied and effective interest rates, please visit www.moneysense.gov.sg

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