Guide to Disrupting Retail

Unforgiving rentals coupled with a tight labour market are squeezing many smaller players, even as intense competition from international chains eats into their market share. Then, there is the e-commerce juggernaut, which threatens to steamroll over anyone who fails to jump on to the online bandwagon.

This report aims to guide Retail SMEs cut through obstacles and find a clear path to do what they are best at: selling great products and services. DBS BusinessClass has interviewed several DBS retail customers in Singapore to uncover the issues faced. Most importantly, we explore various disruptive solutions that are already being employed globally to help our local retail customers thrive.

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What’s in this guide?

  • Disrupt 2.0: Therapy for the retail sector
  • Big challenges, bigger solutions
  • Omnichannel strategies
  • Shopping in Tomorrowland
  • Advice from the veterans
  • Resources you can tap on
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