seamless security seamless security
Easy Maintenance
  • Greater flexibility and control on DBS IDEAL
Easy Maintenance
  • Greater flexibility and control on DBS IDEAL

Manage and control user accesses and your company's profile with ease


Assign administrator access to designated users on DBS IDEAL at no charge

(Sign up for the DBS IDEAL Customer Self Administration module to enjoy this benefit)


Add, modify or remove DBS IDEAL users and manage user permissions to company's accounts and online banking functions


Enjoy peace of mind on changes to your company's DBS IDEAL user accesses and profile. You will receive a notification when user accesses are changed, or a new user is added.

Features and functionalities

Credentials Protection

Managing Users

  • Add, modify or delete DBS IDEAL users.

Managing Access to Accounts and Functions

  • Maintain control over your company’s DBS IDEAL users’ accounts and access, including access to functions such as Payment Initiation, Account Transfer and Information Reporting.
Fraud Protection
Malware Attack Protection

Managing Security Credentials

  • Distribute DBS IDEAL user IDs, activate/deactivate users and unlock security devices of existing users.

Managing your Company’s Profile on DBS IDEAL

  • Enrol for new features, manage your company’s authorisation policy, change limits, and much more.
Fraud Protection

Enjoy peace of mind and have greater control over your DBS IDEAL user access rights and permissions – Set up designated administrators for your company with DBS IDEAL’s Customer Self Administration platform – free of charge!

Access a wide range of administrative functions where you can allow or deny user permissions. These functions include payment initiation or payee creation, as well as entitlements like account transfer and information reporting.

Here's How It Works

The DBS IDEAL Customer Self Administration on DBS IDEAL allows you to nominate a User to be an Administrator in your company. The Administrator can grant access rights to other DBS IDEAL users and perform important functions. For instance, the Administrator could delegate viewing and payment rights to specific DBS IDEAL users in your company.

I am an IDEAL user
Download DBS IDEAL Mobile for your first-time login and enjoy the convenience of DBS IDEAL digital token+.


Frequently Asked Questions

How do I assign an Administrator for DBS IDEAL?

For security reasons, DBS IDEAL Administrator can only be added by DBS. Simply fill up the Administrator Maintenance Form and submit to DBS, along with the supporting documents for processing. Please contact DBS BusinessCare hotline for more information.

How many DBS IDEAL Administrators do I need?

You should have at least two DBS IDEAL Administrators. However, designating more than two administrators is strongly recommended. Administrators perform various important functions, and they can work as a team to separately initiate or approve changes. Having more Administrators can also help to prevent internal fraud. There are no charges for the DBS IDEAL Administrators capabilities, so you can assign as many Administrators to suit your company’s needs.

Who makes a good candidate as a DBS IDEAL Administrator?

The candidate should understand your company's operations and audit requirements. He/she should also be familiar with the transactions or functions you use on DBS IDEAL. The candidate is not required to be the CFO or Treasurer, however, he/she should be a person with authority as they have control to grant online banking access to employees to initiate transactions. He/she should have knowledge on security and be proactive in monitoring security during business hours.

Many of our clients consider nominating their existing Risk or Security department managers as Administrators, as these employees often manage other employees’ access to accounts, including the issuance of funds transfers or domestic transactions.

Can the DBS IDEAL Administrator also be a transaction maker or authoriser?

Yes. The DBS IDEAL Administrator can hold dual responsibilities of being a transaction maker or authoriser, together with administrator.

Can I change my DBS IDEAL Administrator?

Yes, you can. If a change is required, a DBS IDEAL Administrator Maintenance Form should be completed by the company and submitted to DBS for processing.