Credit Card Acceptance

Credit Card Acceptance for e-Commerce Businesses

DBS credit card terminal for corporate retailer reduce hassle of engaging multiple acquirers. All-in-one terminal facilitates Visa, MasterCard, JCB, and CUP payments.

Increase sales and widen your customer base overseas with our Credit Card Acceptance services for e-commerce businesses. With DBS, you can accept payments securely through a wide range of channels including e-commerce websites, mail and telephone orders (MOTO). You can also process multiple currencies, thereby expanding your reach to new target markets.

 

Why choose DBS Credit Card Acceptance for e-Commerce Businesses?

  • Increase your speed-to-market with help from our dedicated relationship managers and support team in setting up your card-not-present merchant account
  • Enjoy ease of implementation with our Secure Hosted Payment Page solution through various Certified Payment Service Providers
  • Accept settlement in multi-currencies
  • Boost sales of high ticket items via DBS Online Instalment Payment Plan Acceptance
  • Ensure transactions are processed securely real-time with the adoption of 3-D Secure credit card authentication such as Verified by Visa (VbV), MasterCard SecureCode, and JCB JSecure
  • Access transaction reports via our secure multi-user merchant lobby for easy reconciliation
  • Benefit from potential marketing tie-ups to access one of the largest and ever-growing card base

 

Eligibility

  • Incorporated in Singapore as Private Limited Company with Accounting and Corporate Regulatory Authority Singapore (ACRA)
  • DBS Business Account-holder
  • Security collateral is required

(Exceptions would be considered on a case-by-case basis)

FAQs

How soon will I receive my payments?

If you have a DBS Business Account, the funds will be credited within T + 1 (where T is the day of transaction). The funds will be credited within T + 3 if you do not have a DBS Business Account. This is applicable for Visa, MasterCard, JCB and UnionPay transactions, whereby DBS is the acquirer. Upon settlement, the NETT Amount will be credited to your designated DBS Business Account.

What is the 3-D Secure program?

This is a program that DBS will enrol you in, when you accept credit card payments through your website. This is to protect you from chargebacks relating to fraud and unauthorised transactions.  

As a merchant, can I pass on the surcharge costs and/or impose a minimum spend on consumers who want to pay with a credit card?

In accordance with applicable regulations set by the respective governing bodies, merchants are not allowed to impose any minimum spend and/or pass on the surcharge to consumers who want to pay with their credit card.

Which Payment Gateways does DBS support?

We support certified payment gateways including Systems@Work, MasterCard® Internet Gateway Service (MiGS), and eNETS, as well as various reputable system integrators.

Does DBS provide testing support prior to the go-live date?

Yes, our relationship managers and technical team will provide full end-to-end support prior to the go-live date, as well as on an ongoing basis.

What is the typical technical implementation lead-time?

Depending on your technical requirements, it may take approximately two to six weeks for technical integration.

 

How do I apply?

Please email us at internetmerchant@dbs.com. Alternatively, call us our Merchant Payment Hotline from 9am to 5pm at 1800 834 1852 or speak with your relationship manager.

In order for our relationship managers to better understand your requirements, please provide the following information:

  • Latest copy of your company’s ACRA BizFile
  • E-commerce website URL
  • Description of products and services
  • Average transaction amount in SGD
  • Projected sales volume per annum in SGD

Standard Merchant Acquisition Conditions apply

Get In Touch

DBS BusinessCare 1800 222 2200

Get In Touch

DBS BusinessCare 1800 222 2200

Apply online now!
Apply online now!

Take just 5 minutes to apply for merchant services and a DBS Business Account online and enjoy a waiver of DBS one-time set-up fee, DBS annual fee for 2015 and IDEAL™ set-up and monthly fee waivers.

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