Electronic Collections and Bill Payments

Online Direct Debit Authorisation

Enable your customers to apply for DDA quickly and easily

Eliminate unnecessary paperwork and ensure you receive payments in a matter of days by offering immediate Online Direct Debit Authorisation (DDA) approval through DBS. Flexible and convenient, your clients can set up GIRO with you through iBanking, our consumer Internet banking platform, AXS stations and NETS terminals. You can also improve your business efficiency and streamline your reconciliation process with our real-time service, freeing you to focus on your core business.


Why choose DBS Online Direct Debit Authorisation?

  • Enable your customers to set up DDA via Internet banking, AXS stations and NETS terminals, which means you can start receiving payments almost immediately
  • Eliminate paperwork that accompanies a manual DDA process. Our application is simple and efficient
  • Avoid rejections, delays and servicing issues associated with manual DDA forms
  • Allow your customers the flexibility of maintaining their bank accounts with any bank
  • Enable your customers to know the outcome of their DDA application immediately


I conduct road shows and sell my products and services to the public on the spot. Can I set up DDA on location?

Because we offer set up via NETS terminals, your customers only need their DBS or POSB ATM Card and PIN to apply for an Online DDA with your business on the spot. Once approved, both you and the customer will receive a receipt for your records.

I would like to change my originating account number. Do I have to manually change my entire direct debit set up details?

No. We offer a value-added service called DDA Conversion that allows us to make this change on your behalf. Simply provide us with the following information and we’ll update your details accordingly:

  • Your originating account number
  • Your originating bank account name
  • DDA reference
I would like to set up a GIRO Collection service, but I don’t want to handle all of the DDA forms associated with setting up direct debit. Can DBS help?

Yes, we offer DDA Maintenance, a value-added service where we will handle the processing of your DDA application forms, including other banks. This service includes:

  • Data entry of DDA application forms
  • Sorting and batching your application forms to the respective banks
  • Checking the status of your application with other banks
  • Keeping you updated of your application status via IDEAL™



How do I apply?

Simply speak with your relationship manager or call us at 1800 222 2200 to apply.

Get In Touch

DBS BusinessCare 1800 222 2200

Get In Touch

DBS BusinessCare 1800 222 2200