Please submit a new Repayment Reply Slip and ensure that ALL the following fields are accurately completed:

• NRIC/Passport No. provided should match bank records
• Valid Loan Account Number
• Monthly Instalment amount (Min: $100)
• Valid Instalment Start Date
• Valid Debiting Account Number

Please download the Repayment Reply Slip here.

The signature could be missing or does not match the Bank records. Please visit (or request the loan servicing account holder to visit) any POSB or DBS Branch within 14 days of the SMS for our Branch Officer to verify the signature of the loan servicing account and submit a fresh repayment instruction thereafter.

Please download the Repayment Reply Slip here.

As there were insufficient funds to effect the payment, the earlier repayment instruction is null and void. Please submit a new Repayment Reply Slip and ensure that there are sufficient funds in your account for future repayments.

Please download the Repayment Reply Slip here.

Please await for graduation/repayment letter from the Bank before submitting repayment instruction. Meanwhile, you may submit ad-hoc payments via Internet Banking.

Please refer to our repayment page for more information on submitting ad-hoc payments via internet banking.

Please complete and either mail in or submit the Appeal form and required document(s) at any DBS/POSB branch.

Please download the Appeal form here.