Loan Services

At a Glance

More time saved and less hassle when you submit your loan servicing transactions online, track the real time status and get notified upon completion of the transaction requests.

DBS IDEAL Loan Services is a one-stop solution for DBS Corporate customers to fulfill their major loan-related transaction requests without the need to send any physical instruction or visit the branch.

Features & Benefits

You can now have a comprehensive overview of your loan on DBS IDEAL
Get access to a variety of loan services including inquiry of all outstanding loan facilities, submission of loan transaction requests and notifications via email & SMS, all on a single platform.

Loan Services supports the following loan transactions & services:

Enquiry of loan amount outstanding, interest rate, next payment due date & amount, past transaction and repayment history of principal and interest amount paid etc
New loan drawdown* (within the pre-approved limit)
Loan rollovers and interest rate fixing
Scheduled payments
Partial or full loan settlements
Manage and control DBS IDEAL user accesses to company’s loan accounts and online banking functions through the Customer Self Administration module

*Syndicated Loans, Property loans and Equipment Financing are excluded.

For new IDEAL customers, you can apply for Loan Enquiry & Transaction Services through the IDEAL Application Pack

For existing IDEAL customers:
1. If you already have Transaction Services, you can apply for Loan Enquiry & Transaction Services through the IDEAL Maintenance form
2. If you have Enquiry Service only and want to apply for Loan Enquiry & Transaction Services, please use the IDEAL Application Pack

Loan eStatements / eAdvices are now available on DBS IDEAL, for your convenience. We will progressively stop mailing you printed advices, notices, letters and statements for your loans. Please view or download your eStatements / eAdvices from DBS IDEAL. For non-IDEAL customers, you may visit our website to sign up for DBS IDEAL.

For new to DBS customers, apply online for a business account in just 5 minutes, and enjoy the convenience of DBS IDEAL online banking.

FAQs

What is DBS IDEAL Loan Services?

DBS IDEAL Loan Services is a one-stop solution for DBS Corporate customers to fulfill their major loan-related transaction requests without the need to send any physical instruction or visit the branch.

On DBS IDEAL Loan Services, you can:

Access comprehensive range of loan services including inquiry of outstanding loan facilities
Submit loan transaction requests such as new loan drawdown*, loan rollover, interest rate fixing, scheduled payment, and early loan settlement (partial/full)
Submit loan transaction requests such as new loan booking & drawdown, loan rollover, rate fixing, scheduled payments, and early loan settlement (partial/full)
Obtain instant notification of transaction status via email and SMS upon completion of processing
Retrieve historical transactions made on your loan accounts

*Syndicated Loans, Property loans and Equipment Financing are excluded.

	Who can apply?
	All DBS Corporate customers having outstanding loan facilities with the Bank can apply for DBS IDEAL Loan Enquiry & Transaction Services to access the full suite of transaction services available on DBS IDEAL platform.

What are the transaction capabilities available on DBS IDEAL Loan Services?

DBS IDEAL Loan Services supports the following requests:

Enquiry of loan amount outstanding, interest rate, next payment due date & amount, past transaction and repayment history of principal and interest amount paid etc
New loan booking and drawdown* (within the pre-approved limit)
Loan rollovers and interest rate fixing
Scheduled payments
Partial or full loan settlements
Manage and control DBS IDEAL user accesses to company’s loan accounts and online banking functions through the Customer Self Administration module

*Syndicated Loans, Property loans and Equipment Financing are excluded.

	How can I apply for this service?
	All you need is a DBS IDEAL account to apply for Loan Enquiry & Transaction Services through IDEAL Application Pack or IDEAL Maintenance form. If you need any clarification, please contact your Relationship Manager or call DBS BusinessCare at 1800 222 2200.

I am an existing IDEAL user, how do I apply for Loan Enquiry & Transaction accesses?

1. If you already have Transaction Services, you can apply for Loan Enquiry & Transaction Services through the IDEAL Maintenance form
2. If you have Enquiry Service only and want to apply for Loan Enquiry & Transaction Services, please use the IDEAL Application Pack

Please fill up the relevant sections. In addition, under Service(s) & Role(s) please tick Loan Transaction Maker and/or Loan Transaction Authoriser and Loan Enquiry.