Frequently Asked Questions
Am I eligible to participate in the promotion?
This promotion is eligible for new to DBS/POSB Credit Cardmembers. New Cardmembers are customers who are currently not holding on to any Principal DBS/POSB Credit Card and have not cancelled any Principal DBS/POSB Credit Card within the last 12 months.
How to participate in this promotion?
Simply take the following steps:
- Apply for DBS Live Fresh Card, DBS yuu Card or POSB Everyday Card online by 31 May 2024 with the promo code: ‘388CASH’.
- Make a min. of S$800 qualifying spend within 60 days from card approval date.
When can I expect to receive the $388 Cashback?
S$388 Cashback will be credited to your card account within 3 to 5 months from meeting the minimum qualifying spend
What transactions do NOT count towards the qualifying spend?
You may refer to Clause 6 of the T&Cs for the list of exclusion.
How can I check the merchant category of the posted transactions in my credit card account?
You may check the merchant category of the posted transactions via DBS digibot:
- Step 1: Click on the digibot icon located at the bottom right of DBS website
- Step 2: Type Check Recent Transactions into the chat > click Check Transactions > Proceed to Check Recent Transactions
- Step 3: Click Authenticate me.
- Step 4: Complete the authentication using either your iBanking Login or Card & PIN.
- Step 5: Select Credit Cards > Select the credit card you wish to enquire on > View Transaction History > type of transactions (Unbilled Transactions / Billed Transactions)
I forgot to input the promo code during the application. What steps should I take?
You may register your interest for the promotion here. Please note that you are still required to fulfil the spending requirements to be eligible for the S$388 Cashback.
