Frequently Asked Questions

Am I eligible to participate in the promotion?

This promotion is eligible for new to DBS/POSB Credit Cardmembers. New Cardmembers are customers who are currently not holding on to any Principal DBS/POSB Credit Card and have not cancelled any Principal DBS/POSB Credit Card within the last 12 months.

How to participate in this promotion?

Simply take the following steps:

  1. Apply for DBS yuu Card  online by 15 July 2024 with the promo code: ‘388CASH’.
  2. Make a min. of S$800 qualifying spend within 60 days from card approval date.
When can I expect to receive the receive the S$388 Cashback?

S$388 Cashback will be credited to your Card Account within 3 to 5 months from meeting the minimum qualifying spend.

What transactions do NOT count towards the qualifying spend?
You may refer to Clause 6 of the terms and conditions for the list of exclusion.
How can I check the merchant category of the posted transactions in my credit card account?

You may check the merchant category of the posted transactions via DBS digibot:

  • Step 1: Click on the digibot icon located at the bottom right of DBS website
  • Step 2: Type Check Recent Transactions into the chat > Click Check Transactions > Proceed to Check Recent Transactions
  • Step 3: Click Authenticate me
  • Step 4: Complete the authentication using either your iBanking Login or Card & PIN
  • Step 5: Select Credit Cards > Select the credit card you wish to enquire on > View Transaction History > Type of transactions (Unbilled Transactions / Billed Transactions)
I forgot to input the promo code during the application. What steps should I take?

You may register your interest for the promotion here. Please note that you are still required to fulfil the spending requirements to be eligible for the S$388 Cashback.

Don’t see the DBS yuu Card when applying online?

You could be an existing DBS Black Card customer. Your existing DBS Black Card has been rebranded into the new DBS yuu Card. Kindly activate the new DBS yuu Card that has been sent to you to earn more rewards on your spend going forward. To request for a replacement, please refer here.

To find out more about this transition regarding your DBS Black Card and DBS Points, please click here.

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