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Discover the new Rewards Flexi eVoucher

Redemption of Flexi eVoucher

Where can I redeem DBS Points or POSB Daily$ for Flexi eVouchers?

You can redeem your DBS Points or POSB Daily$ through the DBS PayLah! app.

How do I redeem?

You can redeem on DBS PayLah! app.

  • Select Rewards on DBS PayLah! App
  • Under the Redeem tab, select DBS Rewards Flexi eVoucher
  • Select Redeem under the DBS Rewards Flexi eVoucher
  • Tap Redeem and input the amount or DBS Points you wish to redeem
  • Review your transaction details and enter SMS One Time Pin (OTP) to complete the redemption
Can I redeem for multiple Flexi eVouchers if I use both DBS Points and POSB Daily$?

No.  Each customer can only have one Flexi eVoucher. All redemptions, regardless of whether they use DBS Points and/or POSB Daily$, will be combined into a single Flexi eVoucher.

 

What is the maximum amount I can redeem for a Flexi eVoucher?
You can redeem up to S$200 worth of Flexi eVoucher per day, and the maximum value your Flexi eVoucher can hold is S$200.
When will the Rewards Flexi eVoucher expire? Can the expiry be extended?
Flexi eVoucher will expire three months from the date of your last redemption of DBS Points or POSB Daily$. The eVoucher expiry will be extended by 3 months from the last top-up date. A push notification will be sent before expiry, remember to allow Notifications for your DBS PayLah! App.

Using the Flexi eVoucher

Where can I use the Flexi eVoucher?

You can use it at any of the 40,000 SGQR acceptance points with NETS QR logo:

What happens if my purchase amount is not exactly the same as my Flexi eVoucher value?

You can choose how much of your Flexi eVoucher balance to use for a purchase. Any remaining balance can be used for future purchases.

If the purchase amount exceeds your Flexi eVoucher balance, you can pay the remaining amount using any of the following payment methods accepted by the merchant: DBS PayLah!, DBS/POSB Credit/Debit Card, PayNow or cash.

Where can I check my transactions?

You can check your past transactions on the History tab on the Rewards Flexi eVoucher dashboard. You can view up to last 60 days of your past transactions.

Cancellation and Expiration

Can I cancel my Flexi eVoucher?

No. DBS Points & POSB Daily$ redeemed are not refundable, nor reversible, or for exchange of any other Reward.

Can I reinstate my expire Flexi eVoucher?

No. There is no reinstatement of expired Flexi eVoucher or exchange of any other Reward.

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