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At a Glance
Our suite of transaction alerts lets you bank with confidence and peace of mind. Choose how you want to be notified by customising your alerts preference and alert threshold limits via digibank online.
List of Transaction Alerts
|Personal Account Alerts|
|Update Personal and Contact details|
|Update Mailing Address|
|Increase Transfer and Payment Limits|
|Digital Transactions Alerts|
|Funds Transfer to My Account|
|Funds Transfer to Other DBS/POSB Account|
|Funds Transfer to Other Bank Account|
|Future-dated Funds Transfer to Other Bank Account|
|Funds Transfer to Overseas Account|
|One Time Funds Transfer and Payment|
|Pay Other Bank Cards|
|Pay Easy Services|
|d2Pay (eNETS Transactions)|
|PayNow Outgoing Transactions|
|Scan and Pay Transactions|
|ATM and Banking Services Alerts|
|Local ATM Cash Withdrawal|
|Overseas ATM Cash Withdrawal|
|Local NETS Transactions|
|Overseas PIN Transactions|
|Standing Instruction Set-up*|
* From 28 Nov, we will be sending transaction alerts to your preferred email address for your monthly GIRO/SI.
|Local Card Transactions|
|Overseas Card Transactions|
|Online Card Transactions|
|Outgoing Transaction Notifications|
Alternatively, you may call our 24-hour DBS Customer Service Hotline at 1800 111 1111 or +65 6327 2265 (Overseas) for assistance on:
- ATM and Banking Services Alerts
- Alerts on DBS/POSB Cards(s)
Frequently Asked Questions
Transaction alerts is a notification service where you will be informed of important transactions on your account. These alerts will be delivered to you via SMS and/or email.
You are advised to enrol for the Alert service to receive notifications for any transactions on your DBS/POSB accounts. Learn more tips on how to protect yourself from unauthorised transactions.
You can choose which Alert you want to receive by logging into digibank online. Select Manage Alerts under the Preferences section located at the top right corner of digibank online.
You will receive a confirmation SMS from DBS after you have updated your Alert preferences.
Yes. You can set your preferred threshold limit via digibank online except for overseas ATM cash withdrawal where you will receive alerts on every transaction.
The minimum threshold alert limit varies by transaction type. To learn more, click here.
Yes. You can choose the preferred mode of alert via digibank online.
The Alert service is provided to you free. However, if you are travelling and on a roaming network, your mobile service provider may charge you for receiving any incoming SMS depending on your prevailing mobile plan. Please check with your mobile service provider for more information.
Please call our 24-hour DBS Customer Service Hotline at 1800 111 1111 or +65 6327 2265 (Overseas) for clarification on the alert that you have received.
Yes, a joint account holder can apply for the Alert service. Alert will only be sent to you if you initiate the transaction and not to the rest of the account holders.
Yes, please update the Bank as soon as possible with your latest email address and mobile number via digibank online.
Simply login to your PayLah! app:
- Tap on More > Settings > Manage Notifications
- Turn off the Outgoing Payments button
Login to digibank and select the account which the transaction was debited.
The GIRO/Standing Instruction transaction alerts are not optional and are only sent via email.
Note: Email alerts for successful GIRO/Standing Instruction transactions are temporarily suspended as we are upgrading our system. Email alerts for these transactions will resume after the system upgrade.