Registration for DBS HeyAlly Programme

Thank you for purchasing the Recovery Hospital Cash insurance policy, underwritten by Chubb Insurance Singapore Limited and distributed by DBS Bank Ltd.

As the applicant/insured person of the above policy, you are now eligible for the DBS HeyAlly Programme Membership. Simply register for your 2-year membership by 11 January 2021 to enjoy the following privileges:

Preferential rates with DBS HeyAlly Membership

Teleconsultation S$13 for general medical teleconsultation with complimentary medication delivery after teleconsultation*
Waived for the first 500 teleconsultations with promo code ‘DBSMYHEALTH’ applied at Payment Confirmation page ^
Physical consultation S$15 for general medical consultation at participating clinics*
Specialist consultation S$120 for your first consultation with a specialist*
S$70 for each subsequent consultation with a specialist*
Healthcare & Wellness Services 10% discount at participating Traditional Chinese Medicine (TCM) clinics*

Payment must be made with a DBS or POSB Credit/Debit Card on the HeyAlly app

How to register?

  1. Download the Alliance Healthcare HeyAlly app on your mobile phone


  2. In the HeyAlly app, select “Sign up for new account” and input your details
  3. Enter “DBSALLIANCE” for your AllyPartner Code
  4. Enter the verification code sent to your registered email and mobile number
  5. If you are registering for your insured child (below 16 years old), create your child’s profile under More > My Family
  6. Complete your profile and start using the HeyAlly app! Video consult a doctor or present the HeyAlly member eCard at the participating panel clinics

For any enquiries on the DBS HeyAlly Programme, you may contact Alliance Healthcare’s hotline at +65 6664 0263 (from Monday to Sunday, 8am to 10pm) or email

*Valid for doctor consultation only, not inclusive of GST, medication and extended clinic hours surcharge (for visits in clinics after office hours).
^Waiver of $13 general medical teleconsultation fee, valid for the first 500 teleconsultation for DBS HeyAlly Members on HeyAlly app with promo code applied at Payment Confirmation page after Teleconsultation.
Full Terms and Conditions apply.

Recovery Hospital Cash is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). They are not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the Policy Wordings and will be sent to you upon acceptance of your application by Chubb. You should consider carefully if you are intending to switch health policies, as this might be detrimental to your current and/or future needs. You may wish to seek advice from a financial adviser before making a commitment to purchase this policy. In the event that you choose not to seek advice, you should carefully consider whether the policy is suitable for you.

You have a free look period of 30 days from the date you receive the Policy. If you decide to cancel the Policy within these 30 days, please inform Chubb in writing and they will cancel the Policy from its start date and refund the full premium paid, provided no claim has arisen.